ABCO HVACR Supply + Solutions – Job Listing

Title: Billing and Receiving Administrator

Reports to: Operations Manager

Based in: Distribution Center – Middle Village, NY

Hours: 7:00pm to 4:00am (hours may vary during peak time)

Compensation:

  • Salary: $15 - 16/hour, depending on experience
  • Comprehensive Benefits Package includes:
    • Medical insurance
    • Dental insurance
    • Vision Insurance
    • Life Insurance
    • Disability insurance
    • AFLAC Plans for Cancer, Accident, and Hospitalization Coverage
    • 401 K with Company Match
    • Education Assistance

About ABCO: Established in 1949, ABCO HVACR Supply + Solutions is the largest full line distributor of HVAC and Refrigeration systems and supplies in the Northeast United States.

Whether it’s getting a vital part delivered in an emergency, to providing the service and know-how to create innovative solutions, ABCO is determined to help our customers thrive. We provide solutions and services to contractors, engineers, architects and developers with 17 fast-access locations, ranging from Baltimore/Washington DC to Boston.

Our mission is to exceed customers’ highest expectations. With ABCO, customers are supported with a deep inventory and extensive delivery capabilities, and smarter strategies to help ensure their success and profitability.

For more info, visit our website at www.abcohvacr.com.

Job purpose:  To primarily support the Billing and Receiving departments, while also providing support to the other functions of the Distribution Center.  This will contribute to ABCO’s mission of exceeding customers’ highest expectations by:

  • Helping to ensure that ABCO’s billing and receiving functions are performed in an accurate and efficient manner
  • Providing support to the Distribution Center, including fielding customer phone calls and inquiries in a professional and courteous manner, as well as communicating any potential issues to the appropriate personnel in order to maintain ABCO’s high level of customer service. 

Requirements:

  • Experience: At least 2 years administrative experience; Experience in a warehouse or distribution environment a plus
  • Education: high school diploma; Associates Degree or Technical/Vocational School a plus
  • Skills and traits:
    • Attention to detail
    • Strong communication skills
    • Well organized
    • Basic data entry and computer skills
    • Ability to understand, record, and communicate material and product information
    • Ability to perform multiple, simultaneous tasks in a fast paced environment
    • Ability to maintain files

Key responsibilities and accountabilities:

  • Billing and Receiving
    • Maintains understanding of functionality in SXE in order to perform billing and receiving functions on the computer, including:
      • billing; freights, direct orders, DOWT’s
      • receiving; POs and PORMs
      • shipping (branch transfers & vendor returns)
    • Researches and addresses back orders in SXE
    • On a weekly basis, reviews open orders and works with branch teams to determine status of orders, ensuring proper and timely billing reconciliation
    • During yearend, works directly with inventory department to coordinate counts, postings, and research functions
  • Distribution Center Support
    • Maintains and organizes all branch files, folders, and paperwork
    • Answers the Distribution Center telephone and greets customers in a professional and courteous manner
      • Follows script for proper handling of telephone calls
      • Distributes incoming calls to DC staff and monitors line to ensure call is answered in a timely manner
    • Communicates all backorders or customer related issues to the appropriate team members in a timely manner
    • Assists Transportation Manager with additional activities, as assigned, including:
      • Receiving functions
      • Shipping functions such as branch transfers and vendor returns
      • Data entry
  • Position Knowledge and Training
    • Maintains thorough and up-to-date knowledge and understanding of SxE functionality for day-to-day functions of the Distribution Center, especially transfers, direct orders, and inventory movement
    • Attends all mandated company training programs as directed
    • Attends safety meetings and training programs as directed
    • Attends training to addresses communications such as email, documentation, and telephone etiquette, on a yearly basis
Equal Opportunity Employer, including disabled and veterans.
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