General Info
Job Type: Full-Time
Minimum Years of Experience Required: 1 Year
Minimum Years of Education Required: High School/GED
Salary Range: 15 to 16 / Hourly
overtime Available
Speciality: Commercial,Residential
Must be Authorized to Work in the US
Company Info
Established in 1949, ABCO HVACR Supply + Solutions is the largest full line distributor of HVAC and Refrigeration systems and supplies in the Northeast United States.
Whether it’s getting a vital part delivered in an emergency, to providing the service and know-how to create innovative solutions, ABCO is determined to help our customers thrive. We provide solutions and services to contractors, engineers, architects and developers with 17 fast-access locations, ranging from Baltimore/Washington DC to Boston.
Our mission is to exceed customers’ highest expectations. With ABCO, customers are supported with a deep inventory and extensive delivery capabilities, and smarter strategies to help ensure their success and profitability.
For more info, visit our website at www.abcohvacr.com.
Job Description
We are always looking for great candidates for our Counter Sales positions. Please apply using the apply now button below for a position in the NY/NJ region.
Job Purpose: Provides ABCO’s customers with quality customer service at the counter level, which includes taking requests for and writing quotations on standard items, writing orders, and relaying pertinent order information (such as lead times) to customers, coordinating with other departments and manufacturers when necessary.
Requirements:
- Experience: at least one year HVAC industry experience; counter/warehouse experience a plus
- Education: high school diploma or equivalent
- Skills and traits:
- Customer service oriented
- Knowledge of HVAC/R parts and nomenclature
- Team player
- Ability to lift 50 lbs
- Manual Dexterity – must be able to use hands and arms for handling, installing, positioning, and moving materials and manipulating things.
Key responsibilities and accountabilities:
- Counter Sales – Manage quotations and purchase orders at the counter level; locate and retrieve items in the warehouse; provide follow up assistance and information regarding orders
- Customer Service/Relationship Management - Achieve and maintain professional and positive rapport with customers by providing the best possible service; act as liaison between customers and other departments; maintain records of customer interactions and transactions
- Branch and Sales Support - Handle the needs of Sales Account Managers, Branch Managers, and customers according to branch area
- Professional Knowledge and Development - Maintain current knowledge of ABCO’s product lines, prices, delivery times, drop ship items, and promotional/marketing programs; Participate in training and seminars as required
- Computer Utilization - Utilize ABCO’s computer system to retrieve customer information, obtain stock status information, check purchase order status, and change/adjust existing purchase orders, ensuring that the proper codes are being used
Benefits
Medical Insurance
Dental Insurance
Vision Insurance
Life Insurance
Retirement Beneift
Disability Insurance
- 401 K with Company Match
- AFLAC Plans for Cancer, Accident, and Hospitalization Coverage
- Education Assistance