Title: General Manager, Distribution Center Operations
Reports to: Charlie Winsor, SVP Operations
Based in: Distribution Center – Middle Village, NY
Hours: Flexible
Compensation:
- Commensurate with experience
- Comprehensive Benefits Package: Includes medical, dental, and life insurance; 401(k)
About ABCO: Established in 1949, ABCO HVACR Supply + Solutions is the largest full line distributor of HVAC and Refrigeration systems and supplies in the Northeast United States.
Whether it’s getting a vital part delivered in an emergency, to providing the service and know-how to create innovative solutions, ABCO is determined to help our customers thrive. We provide solutions and services to contractors, engineers, architects and developers with 17 fast-access locations, ranging from Baltimore/Washington DC to Boston.
Our mission is to exceed customers’ highest expectations. With ABCO, customers are supported with a deep inventory and extensive delivery capabilities, and smarter strategies to help ensure their success and profitability.
For more info, visit our website at www.abcohvacr.com.
Job purpose: To manage, plan, and coordinate all personnel and operations functions at ABCO’s Middle Village, NY Distribution Center. This will contribute to ABCO’s mission of exceeding customers’ highest expectations by:
- Ensuring that all functions of the warehouse run in an efficient and safe manner, thereby supporting all sales and customer service functions of the organization at a high level
- Developing and maintaining a competent, efficient warehouse staff which utilizes best practices to ensure safe, clean, and efficient operations including union, non-union, and management.
- Schedule flexibility is imperative as the GM will need to provide support and coverage on multiple shifts/schedules.
Key responsibilities and accountabilities:
- Personnel Management
- Provide direct daily supervision and direction to all warehouse managers, supervisors, & employees (both union and non-union)
- Tour the warehouse regularly to answer employee questions, evaluate operations, and solve issues, and develop new procedures.
- Institute and enforce warehouse rules and policies
- Maintain appropriate staffing levels to meet goals and deadlines in an effective and efficient manner
- Conduct regular performance appraisals to communicate and evaluate performance requirements and goals of all managers.
- Coordinate with senior management to propose training, hiring, development, motivation, and termination recommendations.
- Operations Management
- Research and recommend programs to improve overall warehouse operations
- Coordinate and oversee all operations of the Distribution Center, including:
- Warehouse Management
- Manage and evaluate space utilization and suggest methods for improving layout design efficiency
- Using a product locator system, manage the optimal utilization of warehouse space, performing relocation and consolidation of product as necessary
- Maintain a clean, safe, & organized work area at all times.
- Prioritize safety and safe working habits.
- Shipping and receiving Management:
- Direct and supervise all inbound and outbound shipments to ensure accuracy and timeliness of all deliveries to customers
- Plan, organize and monitor the receiving, storage, and distribution of all items received from vendors
- Ensure accuracy of all receiving and shipping activities, documents, associates, and operations
- Equipment Management:
- Ensure all equipment is being utilized properly, efficiently, and in a safe manner
- Implement and manage sound equipment maintenance programs
- Ensure all associates are properly trained and/or licensed to operate equipment
- Inventory Management:
- Maintain accurate and organized inventory records
- Ensure proper stock rotation schedules
- Perform precise and timely physical inventory counts
- Perform daily cycle counts and make adjustments accordingly
- Develop systems to maintain inventory security
- Transportation Management
- Review daily routes to insure efficiency as well as customer service
- Oversight on all DOT Regulations including
- Driver Log Books
- Safety Regulations
- Vehicle Maintenance
- Fuel Reporting
- Work directly with Transportation Manager to improve overall processes
- Returned Goods
- Oversight of the Returned Goods Department and Process
- Develop streamlined processes for entire branch network
- Create and manage process to account for and track expected credits from vendors
- Reporting
- Ensure accuracy and timeliness of all warehouse activity records and reports
- Review and evaluate operating goals and standards on a daily basis
- Manage the recording of outgoing and incoming freight for proper counts and codes
- Position Knowledge and Training
- Maintains thorough and up-to-date knowledge and understanding of:
- SxE functionality
- Warehouse management systems
- Product flow
- Document management
- Workflow Balancing
- WMS System
- Attends all mandated company training programs as directed
- Conducts safety meetings and training programs as directed and or needed