SmartEdge is privately owned and operated since 1988, with corporate headquarters near Buffalo, New York. We have locations in New York State and Pennsylvania.  

Locations: Buffalo, Jamestown, Rochester, New York & Erie, Pennsylvania. We employ specialists in Engineering, Design, HVAC, and Security systems, IT/Industrial Controls, Sales, Administration, Service/Installation and Electrical/Mechanical Support.

SmartEdge clients are anything from manufacturing to service industries including: Research, Health Care, School Districts/Universities, Transportation, Government Agencies, and Commercial Building Management clients.

Benefits of joining our team:

  • Team Atmosphere
  • Ongoing Company Events
  • Paid Training
  • Continuing Education assistance
  • Company Provided Vehicle (if applicable)
  • Company Provided Cell Phone (if applicable)
  • Company Provided Uniforms (if applicable)
  • Company Provided Laptop (if applicable)
  • Discount Programs for Employees
  • We promote from within
  • Opportunities for advancement- We are GROWING!

Job Statement:

This is a high level position where the candidate possesses advanced technical skills in HVAC systems, controls install, start-up, analytical troubleshooting and automation networking.

Essential/Critical Functions and Responsibilities:

  • Assist development and implementation of preventative maintenance programs
  • Assist development of project plan
  • Attends and follows company safety training and policy
  • Available after hours to aid and assist other technicians to resolve problem
  • Mentors Automation Technicians in training and troubleshooting
  • Develop procedures and training guidelines
  • Identify methods to enhance control system operation, identify costs, and promote directly with customer
  • Required to generate software and GUIs for DDC controls utilizing company standards
  • Provide customer training and support
  • Maintains a professional appearance
  • Maintains an organized and accurate vehicle inventory
  • Works with equipment vendors to solve automation problems and increase own knowledge
  • Attends Project Meetings as requested by Project Management
  • Provides leadership and direction of subcontractors
  • Return, track and document all defective and/or not required project related materials.
  • Understand and execute the scope of work provided under the contract
  • Schedule work with Project Manager or Service Coordinator
  • Development of graphics and user screens:
    • Struxtureware
    • Niagara
  • Ability to Engineer program logic - I/A
  • Ability to Engineer program logic - Niagara admin
  • Ability to Engineer program logic - Bacnet
  • Ability to Engineer program logic - 3rd party
  • Ability to Troubleshoot program logic - I/A
  • Ability to Troubleshoot program logic - Niagara admin
  • Ability to Troubleshoot program logic - Bacnet
  • Ability to Troubleshoot program logic - 3rd party
  • Follow SmartEdge standards when engineering or troubleshooting a program to obtain the best result
  • Ability to install/CTS systems - I/A LON
  • Ability to install/CTS systems - Niagara
  • Ability to install/CTS systems - Bacnet
  • Ability to install/CTS systems - 3rd party
  • Ability to install, test, and repair network relate systems such as server, routers, switches, and UNC's.
  • Ability to install and commission devices and controllers (NW8000, I/A, Bacnet)
  • Maintain positive relationship with all customers
  • Maintenance of log books/customer infLog book and site info updated as required
  • STR accuracy, completion & review with customer
  • Emergency response, paperwork, procedure compliance
  • Communication with dispatch & administration

Education and Experience:

  • Advanced knowledge of HVAC systems, the theory of component and system operation
  • BS degree or eight years equivalent experience
  • Preferred experience in computer network operations
  • Proficient at using MS software
  • This position requires two (2) completions of SmartEdge certifications
  • Successfully complete the SmartEdge Certified Network 8000 Specialist Certification (BCNWS)
  • Successfully complete the SmartEdge Certified LON Specialist Certification (BCLS)
  • Successfully complete the SmartEdge Certified BACnet Specialist Certification (BCBS)
  • Successfully complete the SmartEdge Certified Niagara Specialist Certification (BCNS)
  • Successfully completes necessary factory certification courses
  • Applies knowledge gained from completing certification courses

Company Benefits:

  • Compensation based on experience
  • Medical benefits - health and dental (Employer/employee contribution) insurance
  • Flex Plan and Health Savings Accounts
  • 401k Pension Plan with employer contribution
  • 8-1/2 Paid Holidays
  • Vacation dependent on years of service
  • 5 Personal Days (compensated for if not used where applicable)
  • Life Insurance (2 times salary)
  • Long Term Disability Plan
  • Tuition assistance program
  • Long Term Care
  • Voluntary Disability Programs

Thank you for reviewing our position, for immediate consideration, please click the Apply button at the top of the page.

New Hires must provide verification to work in the United States.  The company performs background checks on all new hires.

Equal Opportunity Employer, including disabled and veterans.

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