The Spengler Company, Inc. is headquartered in O'Fallon, Illinois and has been a 5 Star rated service company for the past 46 years. We will only hire for a career, not just a year! We are the place where a vision is driven, the best are built, and the rest can only hope to be. 

The Spengler Company Inc. offers a full benefits package including: 

  • Health, Dental and Prescription Insurance
  • Life Insurance Policy Paid 100% by Spengler
  • Paid Vacation, Sick Time and Holiday Pay
  • 401K Program
  • Innovative Training, Bonus Programs, Awards and Extra Paid Time Off!Good typist and proficient with phone systems.
    • Proven track record in customer service.
    • Highly organized with exceptional follow-through abilities.
    • Strong verbal and written communications.
    • Ability to build trust and demonstrate empathy.
    • Passionate about The Spengler Company and loves the brand.
    • Experience in Customer Service and Relations is a plus.
    • Engaging personality that blends well with a fast-paced, goal-driven environment.
    • Competitive individual contributor who also loves to win as a team.
    • Highly motivated, flexible and great attitude on life.

       We’re looking for exceptional customer service representatives to help us achieve profitable revenue.

      As a customer service representative, you will work as part of a dynamic and passionate team to ensure desired company growth. You will book service appointments and do whatever is necessary to promote customer satisfaction.

      Responsibilities

      • Convert incoming customer calls into booked service appointments.
      • Deliver call scripts with an authentic cadence; be clear, compelling and personable.
      • Respond to customer requests, resolving issues and promoting the brand.
      • Be professional and establish customer rapport, encouraging repeat business.
      • Participate in training to boost booked calls and practice outbound calling.
      • Adhere to the company’s plan for resolving customer complaints quickly and favorably.
      • Maintain and update customer database with complete and accurate information.

      Requirements

Accessibility: If you need help accessing this page, please contact:
Phone: 877-252-2168
Email: customercare@birddoghr.com

We are an equal opportunity employer.
Qualified minorities, women, veterans and individuals with disabilities are encouraged to apply.

If you want to view the Know Your Rights: Workplace Discrimination is Illegal poster, please choose your language: English – Spanish – Arabic - Chinese

 


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