Job Summary
As a Regional Manager, you will have overall responsibility for all aspects of field operations, office administration, safety record and financial success for all Detroit locations.
Essential Duties:
Business Administration & Development
- Responsible for overall performance of assigned group of offices in Detroit Region
- Responsible for overseeing Area Managers for each branch and ensuring proper leadership at the branch level
- Overall responsibility for branch’s Profit & Loss statements
- Implement strategic operational efficiencies and a proactive approach to budgeting
- Perform analyses of the expenditures in relation to the budgeted figures for regional offices
- Develop, coordinate and implement marketing plans designed to maintain and increase existing business and capture new opportunities
- Collaborate with Area Managers in setting sales/service goals as well as recommending and implementing initiatives to increase and improve the branch sales/service record
- Drive profitability through strategic methods such as cost cutting, developing efficiencies and other methods as approved by management
- Regular reporting to Executives on regional performance metrics Service Operations
- Ensure streamlined and efficient dispatching and scheduling procedures at each regional branch
- Analyze, recommended and implement new and existing administrative procedures ensuring administrative departmental requirements are met
- Work with Project Management Department and regional offices to streamline estimating, planning and overall project management procedures
Product Sales & Rentals
- Responsible for ensuring regional managers are keeping inventory controls in place and reporting (monthly at a minimum).
- Propose solutions for enhanced inventory methods and if necessary staffing for better overall inventory controls
- Implement and maintain quality controls for excellent customer service Employee Development & Recruitment
- Responsible for ensuring a professional, stimulating and supportive work environment at each regional office
- Oversee all aspects of recruitment, training, cross-training and development of all staff
- Responsible for ensuring employee performance reviews are being conducted in a timely manner providing recommendations for salary and development initiatives
- Training and development of managerial staff as well as accountability for performance of managers
Facilities & Fleet
- Responsible for maintenance, security and safety at each regional branch
- Ensure regional branch compliance to OSHA standards
- Work with Area Managers to enhance facility’s image, appearance and organization
- Responsible for all aspects of fleet management, maintenance, and reporting as directed by corporate office and the Fleet Manager
- Work with Fleet Manager to oversee the Southern California fleet Safety
- Responsible for all areas of safety including operations being performed in the field.
- Work with Area Managers to drive safety initiatives
- Ensure proper safety training of all staff and other initiatives as directed by senior management in order to maintain an excellent safety record
- Analyze, recommend and implement new and current work related injury procedures ensuring all regional staff are properly trained and vendors and providing efficient and effective service
- Maintain awareness of all work related injuries with follow up analysis and recommendations in order to prevent future incidences
Required Knowledge and Skills:
- Ability to effectively train and manage in a professional and effective manner
- Strong communication skills
- Strong analytical skills
- High level knowledge of MUTCD guidelines and regulations
- Budget Analysis
- Profit and Loss Analysis
- Proven record of analyzing and bringing efficiencies to operations Equipment Operated:
- Vehicles (Trucks/Cars) of various sizes
- Flat bed trucks
- Trailer mounted warning signs
- Cones, delineators, drums, barricades, signs and various other traffic control devices
- Trailer
Physical Requirements & Work Environment
- Requires travel up to 50% of the time
- Requires standing for prolonged periods of time
- Requires lifting up 50lb
- Requires using hands to handle, control or lift objects
- Requires being outside and exposed to environmental conditions
- Requires being in construction environment
- Requires repetitive movement
- Exposure to work near moving mechanical parts, heavy equipment and moving vehicular traffic
- Exposure to reasonable noise levels
- Education and Experience:
- At least 8 years business management experience or equivalent education
- Bachelor Degree in a business related field