The Role

Are you ready to advance your career? Do you have the skills to provide tech support and lead a team of residential and light commercial HVAC Service Technicians, and Lo=Temp / Refrigeration Service Technicians?

As LEAD HVAC Service Technician / Field Supervisor, you will:

• Provide in-field and phone technical support to a team of residential / light commercial HVAC service technicians. and Refrigeration Technicians.
• Implement technical and customer service training.  
• Perform residential, commercial and refrigeration service calls, ride-along's, follow-ups, and quality control job inspections. NOTE: This is NOT an "office job", however some office work may be required.
  
• Assess new-hire HVAC Service Technicians, Refrigeration Technicians, and AC & Heating Maintenance Technicians for skills and competency.
• Assist in interviewing and hiring of HVAC Technicians, Refrigeration Technicians, and AC & Heating Maintenance Technicians.

 Responsibilities

• Monitor performance of field technicians and advise them on how to improve.
• Serve as a technical support for field technicians.
• Perform HVAC and Refrigeration service calls as needed on a daily basis.
• Perform service and repairs to niche equipment including; pool heaters, gas fireplaces, commercial kitchen equipment, energy management systems and controls, draft beer systems and other types of electro-mechanical equipment.
• Develop and provide technical and customer service training to other technicians and company employees.

Requirements

• Minimum 5 years residential & light commercial HVAC and refrigeration service experience (NOTE: We do both residential and commercial work as well as refrigeration and fireplaces. Please apply for this position only if you have a minimum of 5-years experience with both residential and commercial clients)
• Strong technical, diagnostic and customer service skills
• Ability to understand, diagnose and repair niche electro-mechanical equipment
• HVAC Service Tools
• EPA License
• Drivers License
• Ability to inspire and lead others to attain company goals.
• Multi-tasker who enjoys working in the field with diverse teams on varied projects.
• Top performer who can instill pride of workmanship in self and others.
• Outgoing personality that blends well with a fast-paced, goal-driven environment.
• Technical aptitude & willingness to learn 
• Highly motivated, self-starter who’s flexible and has a great attitude on life.
• Not required but a definite plus: Working knowledge of home performance contracting i.e.; energy audits, insulation, duct sealing, air sealing, and similar.

Compensation

• $60k to $100k+ Annually (This is not a salaried position. There is high earnings potential for a driven, motivated person)
  
• NO 24-hour on call!!!
• Spiffs
• Individual Performance Bonuses
• Team Performance Bonuses
• Paid Vacation 
• Paid Holidays
• Health Benefits
• Dental Benefits
• Company Vehicle (Take home)
  
• Company Issued iPad
• Paid Supervisory Training
• Paid Technical Training

We are looking forward to meeting you. Apply Today.

 About the company

Magic Touch Mechanical, Inc. has been providing HVAC, Refrigeration, and Energy Improvement services to Arizona clients for 19-years. We have always maintained an A+ record with the BBB, A on Angie's List (over 550 reviews), and 5-Stars on Kudzu & Recommend-Me. We were named the NATIONAL Residential HVAC Contractor of the Year by the ACCA (Air Conditioning Contractors of America) in 2013, and Best Contractor to Work for by ACHR NEWS!

We have a great reputation and long time clients because we believe in doing the right thing, honestly and ethically, and doing it exceptionally well. We are continuing to grow which opens the door for advancement opportunities within the company for you!