A.H. Harris has an immediate need for a full-time Inside Sales & Customer Service Representative at the counter of its Rock Tavern NY distribution center.  A.H. Harris provides the highest quality construction materials with a special focus on forming, sitework, concrete repair and concrete restoration.  You'll serve not only as a sales and customer service representative but as a product expert, problem-solver, innovator and true partner to our business customers in the heavy and highway, commercial, industrial and residential markets.  The center is located at 165 Stone Castle Rd. 

Responsibilities:

• Support the branch by processing sales orders for and servicing all walk-in customers.
• Serve as the primary point of contact for all inbound calls to respective branch.  
• Help ensure customers deliver the best solutions to their projects by providing product related expertise, building relationships with vendors, attending product demos, etc.   
• Assist outside sales team by entering customer orders, helping to prepare price quotes, etc.  
• Work in warehouse helping to pick customer orders, unloading deliveries and conducting inventory cycle counts.
• Maintain displays and stock of smaller accessory items in front counter such as hammers, hard hats and cleaners.
• Position is full-time, Monday-Friday day shift 7am-4pm or 8:00am-5pm and reports directly to Branch Manager.   

Requirements:

• 1-3+ years customer service or sales experience, preferably in a customers-like-family environment.
• Ability to multitask in a fast-paced environment that requires frequent shifting between the sales counter, phone and email.
• Strong teamwork synergy and customer service mindset are musts.
• HS Diploma and computer aptitude required. 
• Familiarity with contractor market and/or building product materials a plus.
• Must be able to pass criminal background check, MVA driving record check and drug test.

Compensation and Benefits:

• Hourly pay at consistent 40 hour work week
• Affordable health, dental and vision insurance; company-paid life and disability insurance.
• Generously matched 401K plan, paid time off, holidays and company logo attire.  
• Frequent team-building activities including luncheons, happy hours and shared opportunity to attend an all-expense-paid annual awards banquet.

Join our team today - a team that builds trust, mitigates conflict, encourages communication and increases collaboration.