Air Systems Engineering, Inc. is one of the largest commercial mechanical contractors in the Northwest, specializing in Design/Build, Fabrication and Installation, Construction, Controls and Service. By providing quality installations and scheduled planned maintenance, Air Systems Engineering commits to providing efficient and reliable mechanical systems with years of dependable service and complete customer satisfaction.

We are a part of Comfort Systems USA, we share best practices, ideas and technology to give you better project quality, performance and safety to guarantee success on your project, no matter how large or small.

ASEI provides competitive compensation along with extensive benefits and training, and we do everything we can to build meaningful growth for each person within the company

HVAC Account Manager

Department: Service Department                

Reports to: Service General Manager (in coordination with Sales Manager)

Focusing on revenue and margin growth through account management activities, this role will market our full service offering to expand share of wallet within assigned accounts, and will also grow sales via development of new business through targeted acquisition of new customers.

 Job functions and duties (other duties may be assigned)

Business Development duties:

  • Builds strong, multi-level relationships with customers and is viewed as a solid business partner by identifying needs, creating solutions, and closing sales
  • Identifies and captures new market and customer opportunities
  • Identifies potential opportunities with existing customers
  • Serving as a point-of-contact for the customer, coordinates internal execution of services and work.
  • Maintains competitive intelligence and reports changes and issues in competitive landscape to management
  • Gathers customer feedback and shares information with team and management as indicated
  • Provides business forecasts using CRM system

Acquisition duties:

  • Drives new business development through acquisition of targeted accounts
  • Assembles and coordinates resources as needed for customers and projects
  • Converts leads into opportunities by leveraging the ASEI/Comfort Systems sales process
  • Develops and executes an account plan which connects Air Systems’ offerings to the customers’ business objectives
  • Consistently uses available tools and software to maintain information and new opportunities
  • Presents quotes for full suite of ASEI’s offerings

 

Supervisory Responsibilities
This job has no supervisory responsibilities. 

Desired Skills and Experience

Qualifications

To perform this job successfully, the individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill and ability required of a Service Account Manager. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Education and Experience

  • Bachelor's degree (preferred, but not required)
  • Five+ years HVAC related experience
  • Or an equivalent combination of education and experience

Other Requirements

  • Abilities:
    • Familiarity with HVAC principles and technical applications
    • Read, analyze, and interpret information, including blueprints, drawings, equipment specifications, etc.
    • Strong verbal and written communication skills
    • Effectively present information and respond to questions from internal and external clients
    • Use tools and software including spreadsheets, MS Office applications, load and duct calculation software, CRM software, etc.
    • Ability to identify customer’s needs and translate into sales opportunities
    • Business and financial acumen to understand customers’ needs, relationship potential and profitability
    • Problem solving skills
    • Adapt to individual and team work environment
    • Relationship building skills
    • Follow-up and organization skills
    • Flexibility to work overtime and weekends (as needed)
    • Professional appearance
    • Strong interpersonal skills, achievement oriented, self-motivated, and organized  

Certificates, Licenses and Registrations

Valid Driver's License

Physical Demands

  • The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
  • While performing the duties of this job, the employee frequently is required to sit, stand, walk, talk, hear and use hands to operate computer keyboard and telephone.
  • The employee must occasionally lift and/or move up to 50 pounds.
  • Specific vision abilities include the ability to see well up close and the ability to adjust focus.
  • Able to climb ladders and work at heights
  • Able to work outdoors, year-round

Work Environment 

  • The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of a Service Account Manager. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. 
  • This position works in a typical office environment with visits to other offices, commercial and industrial business environments, with much of their time being spent at customer sites.
  • Frequent outdoor travel is required to visit customers.
  • The noise level in the work environment is usually moderate.

During visits to job sites, the employee is occasionally exposed to:

  • Wet and humid conditions
  • Moving mechanical parts and vibration
  • Laboratory and industrial type environments
  • Outside weather conditions and risk of electrical shock.
  • Elevated environments (roofs, ladders, work platforms)
  • Extreme cold and extreme heat. 

Air Systems Engineering, Inc. has been providing commercial, industrial, and institutional facilities with comprehensive offerings for 40 years. Our full service offerings include engineering, sheet metal fabrication, electrical, building automation, and service. We have built and service some of the area's most recognized facilities.  As a Comfort Systems USA company we are the nation's second largest provider of mechanical services. While we think globally, we act locally. Sharing best practices across our 85+ locations allows us to assist our customers in reducing energy waste and lowering the overall operating costs of their facilities. 

BENEFITS OFFERED:

  • Competitive Wages
  • Medical, dental, vision, and life insurance with company contribution for employee AND dependents
  • Paid vacation and holidays
  • Personal Paid Time allowance
  • 401K retirement plan with a percent of matching funds
  • AFLAC benefits are offered
  • Employee Assistance Program
  • Company vehicle allowance
  • Cell phone  

The above job description covers the principle duties and responsibilities of this job. However, this job description should not be construed to be a complete listing of all miscellaneous, incidental, or other duties which may be required.

 

 

 

Equal Opportunity Employer, including disabled and veterans.
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