Don't hesitate to explore this exciting career opportunity with an industry leading Commercial HVAC service and facility management company based in Phoenix and serving customers throughout AZ. Their unique and successful approach to providing building efficiency and comfort solutions in all types of commercial buildings has lead to significant growth and the need for an Operations Manager who will oversee all personnel in both the service and construction groups. Position offers a generous base salary, bonus, strong benefits package, and a team oriented work environment. This is an excellent opportunity for an individual with a proven track record of success in commercial HVAC operations management. Relocation candidates will be considered.
Compensation is commensurate with experience, in the range of $120,000 plus bonus.
Typical Responsibilities Include, but are not limited to:
Operations Management
- Manages supervisors who oversee the day-to-day operational and tactical aspects of installing and servicing HVAC projects and service agreements.
- Implements quality assurance programs/procedures to ensure customer satisfaction and to strengthen customer relationships.
- Fosters a culture that ensures excellent customer service by confronting issues openly and quickly, and resolving customer complaints/dissatisfaction.
- Manages Project Managers, Supervisor and Technicians and assesses training needs by selecting training programs for team members.
- Challenges others to develop as leaders while clarifying roles and responsibilities.
- Participates in all programs relating to performance evaluations and career development planning.
Financial Management
- Manages to and achieves revenue and profitability goals set for operations department
- Addresses elevated budgetary issues when they arise.
Exceptional Benefits Package includes:
Medical/dental/vision insurance
Life and accidental death insurance
Long-term disability insurance
401k/profit sharing
Generous PTO and paid holidays
Car allowance and gas card
Continuing education incentives