Kal Krishnan Consulting Services, Inc. (KKCS), a California Corporation, is a full-service engineering & design, construction management, and program management organization. The firm has grown steadily in size and capability since its founding in 1987, and today employs more than 85 professionals in our regional offices. KKCS has attracted to its staff a full complement of highly experienced, talented, and dedicated professionals who bring a collaborative, integrated team approach to our clients’ projects.

KKCS experience includes work on rail, airports, ports, freeways, schools, universities, facilities, water, wastewater, bridges, and roadways. Our client list includes federal agencies, state agencies, regional agencies, and private clients. KKCS has broad experience and expertise in engineering design, project management and project controls services.

The KKCS culture is rooted in the ideals of integrity, safety, diversity, and ethical business practices, which is a commitment shared by all KKCS employees throughout our offices and project sites around the country. We have a positive impact on the communities we serve by not only improving infrastructure but also providing service at a relatively low cost to the taxpayer. This allows for more money to be available to the agencies we serve, that inevitably will be reinvested in the community. At KKCS, we value the individual employee and the importance of their contributions toward quality improvement.

 

POSITION DESCRIPTION SUMMARY

KKCS is seeking an experienced network administrator for a full-time Programmer/Analyst III in Los Angeles, CA. Under the general supervision of the PMO IT Director, the Programmer/Analyst III is responsible for all Program computer network administration and operations activities at the Program Management Office (PMO) as well as the nine campus project sites. Performs a variety of complex professional and technical duties related to the installation and maintenance of computer networks, communications hardware and software applications including network and application servers, routers, Firewall, LAN, WAN as well as PC workstations. The Programmer/Analyst III is also accountable for the effective operation of IT disaster recovery systems at the College sites. Oversees and provides general guidance to the IT Support Specialist as well as the outsourced IT Consultant.  The position is also responsible for providing support for Level 2 & 3 tier helpdesk tickets.

ESSENTIAL JOB DUTIES AND RESPONSIBILITIES

This position description is not intended to be complete or all-inclusive and does not preclude management from assigning other or related functions if such functions are a logical assignment for the position.

The following are intended to be examples of the accountabilities for which the person in this position is responsible: 

  • Supports end-users with the use of custom developed applications such as Uii, Widget and DocView.
  • Configures, manages and provides technical networking support for the physical and virtual environments including hosts, operating systems and storage.
  • Tests, installs, configures and maintains operating systems, application software and network device configurations.
  • Ensures system up time and communicates effectively with other members of the corporate team.
  • Oversees the administration of systems and servers related to the network to ensure availability of services to user community.
  • Installs and configures client and server network software and performs software upgrades as needed.
  • Proactively monitors and identifies network and system issues; takes corrective action to ensure efficient network and computing operation.
  • Manages assigned projects to deliver services in accordance with established objectives.
  • Configures, manages and provides technical support of firewalls, WiFi APs, network switches and other network devices.
  • Responds to inquiries from staff, administrators, service providers, site personnel and outside vendors; provides technical assistance and support in a timely manner.
  • Proactively identifies, investigates and proposes resolutions to issues that could impact the network/server infrastructure.
  • Contributes to the team in an effort to share knowledge, document procedures and SOPs; provides training where required.
  • Conducts research on network products, services, protocols and standards in support of network procurement and development efforts.
  • Provides as needed after-hours and weekend support.
  • Supports the helpdesk function along with the web services support function.
  • Although this position does not include the direct supervision or management of any specific staff members, this position provides general direction and oversight of the IT Support Specialist.

When duties and responsibilities change and develop, the job description will be reviewed and subject to changes of business necessity.

PHYSICAL DEMANDS

  • The physical demands described here are representative of those that must be met by an employee to perform the essential functions of this job successfully. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
  • While performing the duties of this job, the employee is regularly required to stand, walk, sit, talk and listen. The employee is regularly required to use hands to finger, handle or feel.  Employee must be able to use a computer keyboard, mouse and calculator.  The employee must occasionally lift and/or move up to 30 pounds.  Specific vision abilities required by this job include close vision, distance vision and color vision, and ability to adjust focus.

QUALIFICATIONS AND SKILLS

Required Education and Experience:

  • Bachelor’s degree from an accredited four-year college with a degree in computer science or related field (An equivalent combination of education, work experience or relevant industry certification may be substituted.)
  • A minimum of five (5) years of applicable systems and network administration experience
  • Excellent troubleshooting skills and problem-resolution skills
  • Highly self-motivated and self-directed
  • Positive attitude and keen attention to detail
  • Strong working knowledge of Microsoft Windows 7 and Windows Server 2003 - 2012
  • Strong working knowledge of Internet protocols: DNS, DHCP, SMTP, HTTP, HTTPS, FTP,
  • Familiarity with Microsoft Active Directory Services
  • Experience with Office 365
  • Familiarity with document SharePoint management system
  • Excellent collaborative and team skills
  • Ability to present ideas in user-friendly and non-technical language.
  • Experience with Barracuda VPN Appliances
  • Working knowledge of Symantec Enterprise Antivirus, Trend Micro OfficeScan
  • Experience with Web site, intranet and SharePoint support, IIS and Apache
  • Experience with PowerShell scripting and automation with ability to develop scripted solutions to automate and/or simplify manual administrative processes and procedures
  • Working knowledge of network security including VPNs, ACLs, IPSEC, SSL
  • Proficient use of computer programs including Microsoft Office products
  • Ability to support custom-developed applications such as Uii, Widget and DocView
  • Previous experience providing IT-related support for a large construction bond program
  • Experience with VMware, Hyper-V hypervisors and cloud architecture
  • Experience supporting end-users with SharePoint document management

Preferred Education and Experience:

  • Industry certifications are preferred.

COMPENSATION AND BENEFITS

  • Salary commensurate with experience
  • Medical, dental, vision insurance
  • 401k retirement plan with company contribution
Equal Opportunity Employer, including disabled and veterans.
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