· Be available (or have Maintenance Supervisor, on duty or on call) at all times for any emergency that may arise in mobile home park.
· Patrol park, and inspect park facilities on a daily basis and report any problems to Park Owner.
· Design and post park announcements and signs.
· Represent park's interests in community.
· Answer telephone and be accessible to tenants.
· Respond to e-mails and text message from answering service
· Handle general office duties and maintain files.
· Select and hire subcontractors for maintenance and security.
· Verify that all subcontractors are licensed and carry valid Workers’ Compensation insurance
· Interview all prospective residents and tenants, check their credit, and contract for residency.
· Monthly Billing Statements
· Prepare and mail resident's and tenants monthly statements.
· Maintain bookkeeping records, collect rents, make bank deposits, and close books every month.
· Respond to residents' complaints and emergencies.
· Enforce park rules and regulations and document enforcement activity.
· Enforce Title 25 regulations and California's Mobile Home Residency Laws.
· Attend seminars on mobile home residency laws and related subjects.
· Maintain and keep daily journal.
· Supervise all other employees
· Maintain inventory records of park assets, including maintenance equipment.
· Handle utility systems checks
· Supervise club house and pool use.
· Review residents’ requests for modifications to their spaces and obtain approvals.
· Evict residents and tenants when required, following California law.
· Under the guidance of company attorney, enter abandoned homes to photograph, inventory and maintain a log of contents in preparation for sale.
· Post notices of abandonment and public auctions.
· Assist in holding public auctions.
· Accompany inspectors from outside agencies as needed.
· Assist in flood prevention program and any emergencies that may occur.