IT SUPPORT SPECIALIST 

 WESTBOROUGH, CT

Are you ready to experience the THRILL of impacting a student’s career by taking your own to the next level?

JOB DESCRIPTION

Type: Full-Time

The IT Support Specialist will provide technology support to both staff and students on campus in a timely and efficient manner all while demonstrating excellent customer service.

The IT Support Specialist will…

• Create end users accounts as needed
• Provide phone system support
• Create and deploy desktop images throughout the company
• Perform printer maintenance
• Create SOP’s as requested and required
• Provide phone support to end users
• Document trouble tickets accurately
• Provide on-call support as needed
• Monitor systems and suggest improvements as needed
• Update phone systems as needed

Position Requirements:

• Associates degree in related field is preferred
• Prior experience of 2-5 years in IT Support
• Must be able to adapt to short deadlines and pressure situations when necessary
• Travel is required
• Strong communication and problem solving skills
• Demonstrated knowledge and understanding of...
  • Computer software packages (installation and operation)
  • Local area networks
  • Computer hardware
  • Computer communication systems and trouble shooting
  • Creating user and group accounts in Active Directory

Ready to take your career to the next level? Apply now by using the “Apply” button at the top of the page to submit your application and resume.

Please note: emailed/faxed/mailed resumes and applications will not be accepted.