Arizona Automotive Institute is looking for a Financial Aid Officer to join the team. 

The Financial Aid Officer (FAO) advises prospective and current students regarding financial aid options including the availability of Title IV Programs.  In this process the FAO ensures that the customer has access to all relevant information, guidelines, and eligibility requirements and supports the customer in the process of their applying for the desired available finical aid. The Financial Aid Officer, working within company processes, ensures that students are packaged in a timely manner and within compliance standards. The Financial Aid Officer will work directly with the Director of Financial Aid and Executive Director to develop improvements to the overall quality and environment of the Financial Aid Office at STVT.

ESSENTIAL FUNCTIONS:

  • Advise incoming, continuing, and re-entry students on the availability of Title IV funds and resources to cover the investment in their educational cost.

  • Answer student questions regarding completion of the Free Application for Federal Student Aid and Direct Loan Entrance/Exit Counseling

  • Complete verification on all applications selected by the Department of Education

  • Resolve conflicting information that is identified between financial aid documents and other documents contained in the student file

  • Conduct financial aid estimates for students who are interested in enrollment at STVT

  • Timely submission of student files for Campus Compliance Specialist review maintaining a low error rate

  • Effectively communicate with admissions department personnel to ensure future enrollments have obtained appropriate documentation for packaging

  • Ensure files are uploaded into the CampusVue operating system

  • Provide updates to the Director of Financial Aid on students who have not submitted documentation or required paperwork to receive Title IV funding

  • Advise students, during the packaging process, of Institutional Payment Plans (IPP) and facility completion of the IPP process where appropriate.

  • Effectively use and track activities in CampusVue

  • Other duties as assigned

MINIMUM REQUIREMENTS:

  • High School Diploma (GED acceptable) from an academic institution accredited by a regional or national accrediting agency that is recognized by the U.S. Department of Education

  • 1 year of experience in a customer service related field

  • Ability to multi-task while maintaining organization

  • Excellent verbal and written communication skills

  • Proficiency using Microsoft Office

  • Demonstrated ability to maintain confidentiality

  • Must not be in default on any federal student loan

PREFERRED:

  • Associate’s degree or higher from an academic institution accredited by a regional or national accrediting agency that is recognized by the U.S. Department of Education

  • 1 year prior experience in Financial Aid

  • Experience with CampusVue

 

Equal Opportunity Employer, including disabled and veterans.
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