Are you looking for an exciting opportunity with a growing company in Sioux Falls? The Office Support Department has an opening for a Credit-Correspondence Representative that responds to daily correspondence requests, covers credit related phone calls, and serves in a back-up capacity for front desk & fraud calls. The hours of the position are between 7:00am and 9:00p.m. (mainly 12:30-9:00pm), Monday through Friday with every other weekend coverage.

Requirements:

Minimum of one year of credit card experience and experience with Microsoft Office (primarily Word and Excel) required.

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Why work for Total Card:

Founded in 2000, Total Card, Inc. is a leading third party credit card servicer providing solutions for non-traditional sub-prime lenders and issuers. The culture at TCI is that of a well-established company with a casual work environment. Our support centers in SD, MN and TX employs more than 300 people. You can find out more about Total Card, Inc., by visiting the company’s website at www.totalcardinc.com or you can go to https://tcisolutions.com/about-tci/careers/ to find out why Total Card, Inc. is a great place to work.

At TCI, we are a dedicated family of professionals with a strong desire to deliver quality services to our clients and their customers. Our Culture Statement is “Exceptional Service without Exception”. We promote from within and offer internal advancement opportunities to roles in Team Leadership, Management, Quality and Training. We offer a competitive pay rate and comprehensive benefits package, including:

$1.50 per hour shift differential (hours worked past 5pm)
Up to $0.50 per hour after 90 days of employment
$650 per year for perfect attendance
$1,500 per year for tuition reimbursement
$200 employee referral bonus (per referral)
Up to five percent annual performance increase (raise)

Our employees enjoy flexible scheduling and the opportunity to gain professional experience. We provide the resources, training and support you need to be successful! Our employees enjoy a fun, team-oriented environment where we take part in community events and conduct team events all year round.

Benefits at TCI include:

Medical/Prescription Drug coverage
Flex Medical & Dependent Care spending
Dental, Vision, Life, Disability & Accident Insurance
401(k) with Employer Match
Paid Time Off & Paid Holidays
Education Assistance
Employee Discounts
Employee Assistance Program
Wellness Program

If you have questions while completing the application please contact:Human Resources at 605-977-5800 or hr@totalcardinc.com.Our office hours are Monday through Friday 8:00am to 5:00pm.Accommodations for Applicants with Disabilities
Total Card, Inc is an Equal Employment Opportunity and provides reasonable accommodation in its application process for qualified individuals with disabilities and disabled veterans. If you have difficulty using our online career page due to your disability and need accommodation, you may email us at hr@totalcardinc.com. Please use "Accommodation Request" as the subject line of your e-mail or call us at 605-977-5800.
Equal Opportunity Employer, including disabled and veterans.

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