Milwaukee Machine Works is a State-of-the-art ISO 9001:2015 Certified Precision Machining Company serving the Agricultural, Mining, Construction, Oil/Gas, Wind Energy, Industrial Clutch and Brake, Power Transmission, Rail Industry and Heavy Truck markets.

We are looking for a highly motivated results oriented individual to join our team as a Customer Service/Office Assistant and make a difference from the start.  We are looking for that "Can Do" attitude that is communicated in a positive way. 

Summary of Position: This position is a hourly not exempt position. This position is responsible for diverse list duties that assist in the operation of a busy manufacturing office. Primary focus will be on customer service with back-up of book keeping and purchasing.    

Education Required: High School Diploma or equivalent 2-5 years customer service in a manufacturing setting.  

Skills Required: Good manual dexterity, proven ability to read and write English, good communication skills, advanced computer skills, specifically Excel, good with numbers, detail oriented, have the ability to multi-task. A general understanding of accounting principles is beneficial. 

Other Training Beneficial: Knowledge of AS/400 Business Operating Software, 10 Key adding machines, Microsoft Office Suite of products and Lotus Notes.

Roles and Responsibilities include but are not limited to:

• Answer telephones
  • Welcome visitors
• Order entry
• Expediting orders
• Back up purchasing
  • Raw Materials
  • Office Supplies
  • Shop Supplies
• Back up book keeper
  • Invoicing
  • Time Clock Management
• Other duties as needed in the normal operations of the company

Physical Abilities

The Physical requirements indicated below are examples of the physical aspects that this position must perform in carrying out essential job functions.  

• Ability to reach horizontally and vertically with arms. Sufficient dexterity to manipulate small to large objects and print or write legibly.
• Sufficient physical ability, strength, mobility and stamina to lift, carry, push or pull objects which may frequently exceed 10 pounds in a series of functional tests which clearly simulates the work environment.
• Physical ability to sit for extended periods of time.
• Shall perceive the nature of sound, near and far vision, depth perception, providing oral information, the manual dexterity to operate business related equipment, and handle and work with various materials and objects are important aspects of this job.  

Reasonable accommodation may be made to enable a person with a disability to perform the essential functions of the job.

Additional Responsibilities: 

Quality

Milwaukee Machine Works is committed to a continuous quality policy of providing our customers with the right product, at the right time, and at the right price.

• Become familiar with all aspects of the Quality Management System.
• Comply with all Quality Management System tool and techniques designed for your area of responsibility.
• Report quality issues and make recommendations for quality improvements

Safety

Milwaukee Machine Works is committed to providing a safe work area for all employees.

• Comply with all safety aspects of your position
• Become familiar with the company’s safety management system
• Follow all company practices and procedures
• Contribute to the safety culture of the company and report any safety hazards
• Keep your work areas clean and free of hazards; correct unsafe conditions when encountered and report those that you can’t personally correct to a supervisor

Security

Milwaukee Machine Works is committed to providing a secure and safe environment for all employees.

• Maintain employee vigilance and report all security concerns