The Company

Headquartered in Plano, Texas, asTech focuses on providing OEM diagnostics to collision repair shops nationwide. Our service enables shops who may not have expert level electronics technicians to work on any vehicle, no matter how complex, and receive advice from a master technician. Our patented asTech™ remote diagnostic device is the leading tool for automotive repair shops that want to perform more efficient work and guarantee better results for customers. With the help of our staff of certified master technicians, identifying all of the issues that need repair on any vehicle is easier than ever.

Primary Purpose of the Position:

As a key member of the asTech diagnostic team, the Diagnostic Coordinator will assist in the virtual diagnosis and repair recommendation process for vehicles involved in collisions. Your ability to effectively manage time and organize resources while also professionally interacting with asTech customers is essential.

Essential Functions

• Primary duties are completed in a shop environment.
• Serve as primary client contact as needed within the service process.
• Champion the necessity for diagnostic scans at assigned shop.
• Coordinate and set-up vehicles for remote scanning by an asTech Remote Technician.
• Moving and transporting vehicles.
• Test drives after repairs are completed.
• Assist asTech Remote Technician with required manual diagnostic tests.
• Adept ability to work in a team environment.
• Assist asTech Remote Technicians in performing technical evaluations.
• Adhere to all company policy, procedure, safety and environmental rules.
• Additionally, any other duties assigned or required by Company, Management, and business needs.

Minimum Qualifications

• Minimum of 6 months’ experience in the automotive industry at an entry level position and/or as a Lube Technician.
• Understanding of automotive industry and various manufacturer acronyms and lingo preferred.
• Current, valid driver’s license and satisfactory Motor Vehicle Report (MVR) required.

Preferred Qualifications

• A technical or vocational school participant/graduate preferred.
• Self-motivated, high energy and a client-focused perspective.
• New car dealership experience is considered a plus.
• Familiarity with using Microsoft Office (Outlook, Word, Excel) is considered a plus.

Reports to:  Team Leader             

Supervisory Responsibility:  This job has no supervisory responsibilities.

Work Environment: This job operates in various automotive repair shop environments that may be cold, hot, noisy, and wet and may have fumes or odors due to vehicle maintenance.

Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.

• Must be able to lift up to 50 pounds independently; majority of lifting from knee to shoulder heights; other lifting required from various levels.
• Must be able to carry and transport up to 50 pounds up to 20 feet.
• Requires standing for extended period of time with frequent stretching, reaching, walking and stooping, pushing and/or pulling in an environment that may be cold, hot, noisy, and wet and may have fumes or odors due to vehicle maintenance.
• Requires excellent visual acuity and manual dexterity.
• Requires use of safety equipment that may include but not limited to face shield or goggles, non-slip shoes, gloves, mask, and other protective garments and equipment.
• Requires frequent driving and some typing. Required to have visual acuity to operate motor vehicles.

Travel:  No travel is expected.

EEO Statement

The Company provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, genetics or any other status protected under applicable federal, state, or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

Other Duties

Please note this job description is not designed to cover all possible activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.