Cemstone is seking a Customer Service Representative for our corporate office in Mendota Heights. The Customer Service Representative srovide effective customer service and support through in-depth knowledge of company products, programs and services.  

Job Summary

• Talk with customers by phone and enter data into computer system.
• Solicit future orders from customers and enter order into computer system.
• Negotiate with customers’ acceptable delivery times to prevent lost orders.
• Document customer complaints and forward to Dispatch Manager and/or Sales Representative.

Minimum Qualifications

• High School Degree or General Education Degree (GED).
• Three to five years related customer service experience, and/or training or equivalent combination of education and experience.
• Basic computer skills for entering orders.
• Knowledge of the Minneapolis/St. Paul and surrounding areas.
• Communicate in a positive and helpful manner with a variety of customers.
• Ability to read and understand maps.

Benefits

• Medical Insurance
• Dental Insurance
• Life Insurance
• Retirement Plans
• Paid Time Off
• Wellness Programs

About Us

Founded by the Becken family in 1927, Cemstone offers truly integrated and sustainable concrete solutions for its customers in the Upper Midwest and across the country. When you work at Cemstone, you experience more than just a job. You earn a rewarding career, one that delivers an incredible opportunity to build a better future for yourself, strengthens us to become a better company, and fulfills your desire for challenge and growth.

Closing

If you are interested in becoming part of our team, please apply online today. We are committed to providing Equal Employment Opportunities to all employees and applicants. EO M/F/Disability/Vet Employer.