Under the immediate supervision of the Technical Support & Training Director, and in collaboration with the Technical Support team, Research & Development team and Product Sales team, the selected applicant will be responsible for providing training services to our customers.
Training at our Headquarters office and On-Site
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To provide training to selected groups of customers on the programming of our controllers and the use of our software for the management of the controllers and control device. Note: The training courses can be given at the offices of Distech Controls or on the customer premises.
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To manage the equipment, the work stations and software that is required to provide the training.
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To be proactive by improving the available tools and the internal processes within the department.
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To ensure the training facilities are fully equipped for training sessions at least once every two months.
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To create and/or update the training material and the training support tools which are offered to our customers via the corporate website.
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To develop and update new content for the training courses.
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To take part in the development of the products by providing feedback gained from the customer on their requirements as it pertains to our product’s functionality.
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To communicate suggestions for changes/modifications to the development team as per our ISO procedures and policies that are in place.
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To stay up to date with new technologies and products in the field related to the Distech controls product line.
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To assist in the development the on-line training (e-learning) and/or any other training projects required by the immediate supervisor.
Mandatory:
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Practical Training/Trainer Qualifications required
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University degree or Technical Certificate in HVAC/Controls or any other relevant experience in technical training.
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Minimum of 5 years experience in one or more of the following fields:
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Technical Training
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Technical Writing
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HVAC Systems
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Building Automation
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Instrumentation and Controls
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Information Systems and Programming
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Process Control
Important:
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Programming and configuration of computer networks or IT systems.
Assets:
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Knowledge of the EchelonÒ LonWorks, BacNetÒ, Modbus, EIB, or other Control Systems Communication protocols.
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Tridium Niagara AX Certified trainer
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Knowledge of Access Control, CCTV and Lighting Systems.
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Demonstrates excellent communication skills
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Structured and well organized
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Capable of giving presentations in front of large crowds
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Courteous with a positive attitude
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Proactive, Autonomous and demonstrates Leadership
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Willingness to learn and take on new responsibilities
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Resourceful and capable of handling multiple simultaneous tasks
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Excellent interpersonal skills
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Disciplined and observant
Mandatory:
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Valid passport for travelling
Assets:
Ability to speak one of the following languages:
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Spanish
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Cantonese
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Dutch
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Hindu
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Japanese
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Arabic
Distech Controls develops, produces and markets innovative building automation solutions, including open-communication-based direct digital controls, wireless detection, and system software.
Why work for Distech Controls?
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Dynamic workplace
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Competitive salary and extensive benefits
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Annual bonus
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5 movable holidays
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Fast-growing international company
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Modern working environment, close to Quartier Dix 30
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Fitness club
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Continuing professional development program
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Reward program
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Winner of the Canada’s Top 50 SME competition
If you want to work for a fast-growing international company in the energy industry, look no further: www.distech-controls.com.