For more than 70 years, C & C Heating & Air Conditioning has been providing expert and professional service across Southeast Michigan.

We keep on growing because we only hire the best, and our customers love us for it. We’ve been at this a long time here in Roseville, MI. You’ve probably seen our trucks and our ads. What you don’t know is what it’s like to be a part of a team like this. How much you feel appreciated when you don’t cut corners. How much we inspire ongoing training and education. How much you can earn when you truly are the best. People often come to us looking for a job. They stay with us because they find a fulfilling career, room to grow, and opportunities to excel.

Why We Need You

Because we offer top of the line products and services, we need top of the line Dispatchers who genuinely care about the customer and look at this opportunity as not just a job but a career.

Key Tasks

  • The Dispatcher reports to the Service Manager.
  • Dispatch all service calls to ensure maximum scheduling efficiency without compromising client satisfaction.
  • Manage the dispatch board to keep field personnel on the move and generating revenue. Make every effort to compress call scheduling effectively and maximize productivity.
  • Notify clients ahead of time without fail if the technician is not going to arrive at their home within the scheduled time window and re-scheduling the time at the client’s convenience.
  • Communicate with the Purchasing and Warehouse Coordinator to help arrange efficient delivery of parts to the technicians. Every effort should be made to keep technicians on the job.
  • Debrief technicians after each call and insist that all employees collect payment immediately after each job is completed.
  • Participate in training so that you grow and develop as a professional.

Desired Skills and Experience

If you can achieve the above and you find it fun and challenging - you have just the right amount.

Requirements:

  • 1-2 years’ experience
  • Proficient in computer applications including Windows and MS Office
  • Strong communication skills

Benefits:

  • Medical Insurance
  • Dental / Vision Insurance
  • Short-term and Long-term disability
  • Paid Vacation
  • Paid Holidays
  • 401k

If you want to be part of something bigger than just a job – make this career move and find exactly what you’re looking for. You will work in a place where you will be appreciated by your team and customers, and where your work has a direct effect on the success of the company. If this sounds like you, spend a little time learning about C&C Heating and Air Conditioning by visiting candcheat.com. 

Equal Opportunity Employer

Equal Opportunity Employer, including disabled and veterans.

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