The Budtender is responsible for engaging with our Blüm customers to educate and ensure the best possible purchasing experience. 

Essential Functions:

• Greets customers as they enter the BudBar with a positive and professional attitude and follows the 10’ 5’ rule.
• Communicates effectively with customers to drive sales while providing excellent customer service.
• Educates customers on the various strains, uses, and methods of delivery and titration.
• Demonstrates working knowledge and complies with all state/ municipal laws and regulations.
• Quickly and efficiently operates the Point of Sale (POS) system.
• Ensures overall cleanliness of the BudBar and back counter.
• Acts with integrity and honesty while activity promoting the culture and the values of the company.
• Ability to anticipate customer and store needs by assessing the store.
• Maintains a professional demeanor during periods of high volume or stressful situations while setting a positive example for the shift team.
• Ability to monitor changes in team or store morale and/or performance while maintaining effective communication with the managers.
• Performs other related duties and projects as business needs require at direction of management.

 Education and Experience:

• High school diploma or equivalent.
• Experience in the cannabis industry is preferred.
• Education/credentials from institutions such as Oaksterdam are preferred.

Special Requirements/Certification:

• Dispensary state license (Nevada only); preferred
• Online training/certification through the Nevada Dispensary Association (Nevada only); preferrerd

Communication Skills:

• Must possess proficient English skills, both written and verbal.
• Must possess effective oral communication and interpersonal skills with ability to deal with all levels of personnel in a professional and effective manner.
• Ability to create and compose written materials with proper English grammar and punctuation.
• Ability to communicate clearly with employees, management, and team members.
• Ability to convey information in a clear and concise manner.
• Ability to communicate effectively in a multi-cultural business environment.

Knowledge and Abilities:

• Must be a self-starter with a strong sense of self-development.
• Must possess strong conflict management skills.
• Knowledge and understanding of standard concepts, practices, and procedures within the retail cannabis environment.
• Knowledge of laws and regulations related to cannabis operations.
• Demonstrated problem-solving skills and time management skills.
• Demonstrated approachability and customer service skills.
• Demonstrated reliability, dependability and flexibility in work habits.
• Possess a strong attention to detail and accuracy.
• Possess ability to accurately operate point of sale system.
• Proficient knowledge of general office procedures and office machines.
• Ability to research and understand regulations for cannabis retail markets.
• Ability to maintain confidentiality, exhibiting a high level of integrity and trustworthiness.
• Ability to work independently and contribute effectively as part of a team.

Physical Demands:  The physical demands listed below are representative of those that must be met by an employee to successfully perform the essential functions of this position.

• Ability to frequently bend and/or twist at waist/knees/neck to and from seated position while working at workstation.
• Ability to frequently use standard office equipment such as but not limited to computers, telephones, copiers, and scanners.
• Ability to frequently communicate with others.
• Ability to maintain long periods of mental alertness and attention to detail while setting priorities, meeting critical deadlines, and following up on assignments.
• Ability to constantly perform sedentary work, spending extended periods of time at desk or workstation.
• Ability to excessively stand and/or walk for extended periods of time.
• Ability to seldom climb stairs at some locations.
• Ability to seldom push and/or pull up to thirty (30) pounds.
• Ability to seldom lift or carry up to thirty (30) pounds.
• Ability to keyboard for extended periods of time.
• Ability to function in an environment with frequent interruptions.
• Ability to deliver quality results under high pressure deadlines in a fast-paced environment.
• Ability to demonstrate normal manual dexterity and eye-hand coordination; maintain corrected hearing and vision to normal range.

Work Environment:  The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this position.

• Primarily a heavy trafficked retail setting in a cannabis dispensary with moderate noise levels and direct exposure to cannabis products.

The Benefits of Joining Our Team:

• Awesome company culture!
• Opportunities for advancement
• Medical / Dental / Vision insurance
• Employer paid Accident & Critical Illness insurance
• Employer paid Short-Term & Long-Term Disability insurance
• Employer paid Basic Life Insurance
• Voluntary Supplemental Life insurance
• 401(k) plan with generous company match
• Employee Assistance Program (EAP)
• Employee Referral Bonus Program
• Paid Time Off (PTO); ability to donate/share/cash-out PTO
• Paid Holidays
• Company parties and events
• Talented, fun, and high integrity group of coworkers!