Wright Service Corp. is currently seeking a Learning Management System Administrator at our corporate office in West Des Moines, Iowa. We are an employee-owned company with family at the forefront of who we are. With more than 90 employees on our team at our corporate office in West Des Moines, Iowa, and more than 3,000 located across the U.S., culture and employee engagement play a huge role in who we are as a company.

The Learning Management System (LMS) Administrator is an entry-level position responsible for the administration and functionality improvement to the Cornerstone Learning Management System (LMS). This role will also coordinate multiple training and development initiatives with a strong focus on technology.  Additionally, this position may perform other duties in a team environment such as; eLearning development and design, videography, and designing training materials.

Responsibilities:

• Creates, maintains and manages overall technical functionality and user experience within the learning management system (LMS)
• Works with leaders and key stakeholders to create and handle employee hierarchy, user groups and permission structures within the LMS
• Analyzes data and recommend solutions to utilize the LMS to deliver, track training and measure performance to meet organizational objectives for multiple companies and business units
• Coordinates and oversee LMS system enhancements and upgrades
• Performs regular quality assurance within the LMS
• Troubleshoots and problem solves issues relating to system functionality and software in partnership with IT and the LMS vendor
• Maintains subject matter expertise utilizing on the job training, continuing education, workshops and vendor conferences
• Develops and documents standard operating procedures, best practices and guidelines for internal use of the LMS; communicate these to stakeholders
• Coordinates the creation and delivery of online, classroom offerings, and blended training programs using the LMS
• Builds and manages curriculum structures and sets up course programs in collaboration with training and development specialists
• Performs all duties for online learning content launch and assignments including maintaining a training asset database, uploading, reviewing and testing content, creating training assignments and ensure proper transcript reporting
• Provide training to all levels of system users and stakeholders on LMS functionality and processes
• Generate standard and custom transcript reports as needed by the business

Skills/Requirements

• Bachelor’s Degree or experience equivalent required
• Strong computer/technical background required
• Strong organizational skills required
• Excellent communication skills required
• Minimum of 1 to 2 years training coordination/LMS administration experience is preferred
• Background or education in IT, Web Design, LMS Administration/Coordination or a related field is preferred
• Experience or interested in learning design applications such as; Adobe Photoshop, Adobe Illustrator, Adobe InDesign, and Storyline Articulate is a plus
• Experience or interested in learning skills such as videography and digital video/audio editing is a plus