ABCO HVACR Supply + Solutions – Job Listing

Title: Branch Manager

Reports to: VP of Operations    

Compensation:

  • Salary: $60,000 and up, based on experience
  • Comprehensive Benefits Package includes:
    • Medical insurance
    • Dental insurance
    • Vision Insurance
    • Life Insurance
    • Disability insurance
    • AFLAC Plans for Cancer, Accident, and Hospitalization Coverage
    • 401 K with Company Match
    • Education Assistance

About ABCO: Established in 1949, ABCO HVACR Supply + Solutions is the largest full line distributor of HVAC and Refrigeration systems and supplies in the Northeast United States.

Whether it’s getting a vital part delivered in an emergency, to providing the service and know-how to create innovative solutions, ABCO is determined to help our customers thrive. We provide solutions and services to contractors, engineers, architects and developers with 17 fast-access locations, ranging from Baltimore/Washington DC to Boston.

Our mission is to exceed customers’ highest expectations. With ABCO, customers are supported with a deep inventory and extensive delivery capabilities, and smarter strategies to help ensure their success and profitability.

For more info, visit our website at www.abcohvacr.com.

Job purpose:  To manage and coordinate branch staff and activities to ensure high quality customer service, achieve product sales targets, oversee warehouse operations, and provide accurate and timely deliveries 

Requirements:

  • Experience: 3+ years branch management in a technical industry; HVAC industry a plus
  • Education: high school diploma; Associates Degree or Technical/Vocational School a plus
  • Skills and Traits:
    • Strong leadership skills
    • Excellent communicator
    • Well organized
    • Team player
    • Self motivated
    • Ability to motivate staff
    • Mechanically inclined/ technical background
  • Computer Skills:
    • ​Proficient in Microsoft Suite
    • Experience with an ERP system a plus

Key responsibilities and accountabilities:

  • Branch Sales and Financial Management
    • Work closely with COO and other executives to determine sales targets
    • Ensure branch staff is aware of sales targets and review progress toward these goals with staff on a quarterly basis
    • Manage and motivate branch staff to meet and strive to exceed sales goals
    • Track branch finances to manage expenses
  • Personnel Management
    • Supervise branch personnel in sales, service, warehouse, delivery, shipping and receiving, inventory-taking, and branch support functions
    • Conduct regular staff meetings to
      • Communicate objectives and goals
      • Foster open communication flow
      • Encourage employee suggestions and comments
    • Plan and prepare branch staff schedules by assigning employees specific duties to ensure effective utilization of personnel
    • Continually review employee skill and knowledge levels
      • Identify areas which need improvement and coordinate training efforts
    • Conduct timely and objective performance evaluations
    • Administer disciplinary process within the branch, including counseling, dispensing oral and written warnings, suspensions, and terminations
  • Branch and Warehouse Operations
    • Coordinate the daily warehouse staffing and activities, including:
      • Shipping
      • Receiving
      • Sanitation
      • Inventory control
    • Participate in the development of branch performance standards with regard to:
      • Operating loss control
      • Compliance with corporate policies and procedures
    • Oversee warehouse safety programs to ensure a safe, clean workplace for employees
      • Ensure that warehouse personnel have safe, efficient equipment in order to perform stocking, distribution and delivery functions
        • Maintain warehouse equipment through preventative maintenance programs
        • Ensure all necessary repairs are performed
      • Ensure compliance with OSHA, local, and state regulations
  • Customer Service
    • Lead branch staff in achieving and maintaining a professional and positive rapport with customers by providing the best possible service
    • Review and resolve customer issues and complaints regarding service, products, or personnel
    • Gauge customer preferences to help determine the focus of sales efforts
  • Communication and Reporting
    • Complete all required reports in a timely and professional manner, including:
      • BMAR Reports
      • Refrigerant Inventory Reports
      • Copper Inventory Reports
    • Attend company-wide team meetings to collaborate with other department members, and to exchange product and sales information

 

 

Equal Opportunity Employer, including disabled and veterans.
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