ABCO HVACR Supply + Solutions – Job Listing
Title: Branch Manager
Reports to: VP of Operations
Compensation:
-
Salary: $60,000 and up, based on experience
-
Comprehensive Benefits Package includes:
-
Medical insurance
-
Dental insurance
-
Vision Insurance
-
Life Insurance
-
Disability insurance
-
AFLAC Plans for Cancer, Accident, and Hospitalization Coverage
-
401 K with Company Match
-
Education Assistance
About ABCO: Established in 1949, ABCO HVACR Supply + Solutions is the largest full line distributor of HVAC and Refrigeration systems and supplies in the Northeast United States.
Whether it’s getting a vital part delivered in an emergency, to providing the service and know-how to create innovative solutions, ABCO is determined to help our customers thrive. We provide solutions and services to contractors, engineers, architects and developers with 17 fast-access locations, ranging from Baltimore/Washington DC to Boston.
Our mission is to exceed customers’ highest expectations. With ABCO, customers are supported with a deep inventory and extensive delivery capabilities, and smarter strategies to help ensure their success and profitability.
For more info, visit our website at www.abcohvacr.com.
Job purpose: To manage and coordinate branch staff and activities to ensure high quality customer service, achieve product sales targets, oversee warehouse operations, and provide accurate and timely deliveries
Requirements:
-
Experience: 3+ years branch management in a technical industry; HVAC industry a plus
-
Education: high school diploma; Associates Degree or Technical/Vocational School a plus
-
Skills and Traits:
-
Strong leadership skills
-
Excellent communicator
-
Well organized
-
Team player
-
Self motivated
-
Ability to motivate staff
-
Mechanically inclined/ technical background
-
Computer Skills:
-
Proficient in Microsoft Suite
-
Experience with an ERP system a plus
Key responsibilities and accountabilities:
-
Branch Sales and Financial Management
-
Work closely with COO and other executives to determine sales targets
-
Ensure branch staff is aware of sales targets and review progress toward these goals with staff on a quarterly basis
-
Manage and motivate branch staff to meet and strive to exceed sales goals
-
Track branch finances to manage expenses
-
Personnel Management
-
Supervise branch personnel in sales, service, warehouse, delivery, shipping and receiving, inventory-taking, and branch support functions
-
Conduct regular staff meetings to
-
Communicate objectives and goals
-
Foster open communication flow
-
Encourage employee suggestions and comments
-
Plan and prepare branch staff schedules by assigning employees specific duties to ensure effective utilization of personnel
-
Continually review employee skill and knowledge levels
-
Identify areas which need improvement and coordinate training efforts
-
Conduct timely and objective performance evaluations
-
Administer disciplinary process within the branch, including counseling, dispensing oral and written warnings, suspensions, and terminations
-
Branch and Warehouse Operations
-
Coordinate the daily warehouse staffing and activities, including:
-
Shipping
-
Receiving
-
Sanitation
-
Inventory control
-
Participate in the development of branch performance standards with regard to:
-
Operating loss control
-
Compliance with corporate policies and procedures
-
Oversee warehouse safety programs to ensure a safe, clean workplace for employees
-
Ensure that warehouse personnel have safe, efficient equipment in order to perform stocking, distribution and delivery functions
-
Maintain warehouse equipment through preventative maintenance programs
-
Ensure all necessary repairs are performed
-
Ensure compliance with OSHA, local, and state regulations
-
Customer Service
-
Lead branch staff in achieving and maintaining a professional and positive rapport with customers by providing the best possible service
-
Review and resolve customer issues and complaints regarding service, products, or personnel
-
Gauge customer preferences to help determine the focus of sales efforts
-
Communication and Reporting
-
Complete all required reports in a timely and professional manner, including:
-
BMAR Reports
-
Refrigerant Inventory Reports
-
Copper Inventory Reports
-
Attend company-wide team meetings to collaborate with other department members, and to exchange product and sales information