Join a professional team that transforms lives through education by applying today with Arizona Automotive Institute in Glendale, AZ!

Led by our passionate professionals, we have helped many students prepare for new career opportunities, assisting them through the entire career training process...from exploring career interests to financial aid options, to the registration process, to graduation and the beginning of a new career. If you want to help us help others, this career opportunity might be for you. 

The Admissions Representative is responsible for providing quality customer service and information to prospective students who are interested in pursuing career education and training. This position is responsible for conducting outbound telephone calls to individuals that have inquired about campus programs of study, meeting with prospective students, answering questions, hosting campus tours, conducting interviews, facilitating enrollments, and participating in new-student orientation. The Admissions Representative will routinely communicate with students throughout their educational experience. 

ESSENTIAL FUNCTIONS:

  • Process high-volume of outbound and inbound telephone calls, responding timely to all customer inquiries

  • Share information with prospective students about the campus and its program opportunities

  • Schedule campus visits for prospective students, conduct campus tours, and facilitate enrollments

  • Follow-up with new students ensuring their positive transition to being an active student

  • Contribute to team initiatives and outcomes

  • Use internal management software to properly facilitate and track the disposition of all potential students that have inquired and students that have enrolled

  • Attend department meetings, training, and activities

  • Develop Student Referral Inquiries

  • Ensure all paperwork is completed accurately and in a timely manner

  • Other duties as assigned


Arizona Automotive Institute offers an exciting work atmosphere and supportive on-the-job training programs to help ensure your success in the workplace; and a competitive compensation and benefits package including, medical/dental/vision, short-term disability and life insurance, 401(k) plan, and more. 

Minimum Requirements:

  • High school diploma (GED acceptable) from an academic institution accredited by a regional or national accrediting agency that is recognized by the U.S. Department of education is required

  • Minimum of two years direct sales experience in admissions, recruiting, intangible or other sales is required with a High School diploma (or equivalent), or a minimum of one year of direct sales experience in admissions, recruiting, intangible or other sales with a Bachelor’s degree

  • Strong written, oral, and interpersonal communication skills with demonstrated success in collaborating with diverse groups of employees and customers

  • Previous proven success in presenting sales or training material

  • Possess strong interpersonal skills such as the ability to build cooperative relationships with a diverse customer base by being perceptive of others’ reactions and understanding why they react as they do; the ability to ask questions to identify the motivations of others

  • Ability to deliver consistent levels of energy and enthusiasm

  • Thrives in an observation/coaching style environment

  • Pro-active problem-solving skills

  • Ability to handle frequent interruptions and work independently

  • Competent in priority setting

  • Ability to foster creativity

  • Strong computer software skills including Microsoft Word and Excel, in addition to industry-related software applications

  • Must be available to work evening, day and weekend hours.

     

Preferred:

  • A bachelor’s degree from and institution accredited by an accrediting agency recognized by the U.S. Department of Education is preferred.

  • A track record of success in a high-volume customer service setting

  • Experience with proprietary educational software systems including Salesforce.com, Velocify and CampusVue

Equal Opportunity Employer, including disabled and veterans.
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