Irex Corporation is one of the largest specialty contracting organizations in the United States and is a recognized leader in its field. We have over 1,700 employees and 35 branches all of which are committed to exceeding expectations with an unwavering philosophy that quality, productivity, and safety are inseparable components to any job well done.
Position: Credit and Collections Manager
Reports to: Vice President and Treasurer
Supervises: Credit and Collection Department
Position Summary: The credit manager position is accountable for the entire credit granting process including the consistent application of a credit policy, periodic credit reviews of existing customers, and the assessment of the creditworthiness of potential customers, with the goal of supporting subsidiary companies sales growth and profitability by optimizing the mix of company sales and bad debt losses. This position provides leadership and direction to credit and collection staff members.
Essential Duties and Responsibilities:
- Develop the credit and collections department organization through departmental and individual goal-setting, evaluations, training, and on-going coaching.
- Monitor and analyze department workflow to ensure efficiency in procedural applications and use of resources while maintaining accuracy.
- Ensure appropriate customer risk assessment procedures are established, communicated and utilized by department and field personnel.
- Manage cash application ensuring appropriate procedures and controls are implemented and utilized.
- Monitor and measure receivable performance and report on deviations from credit standards.
- Interpret and communicate corporate credit policies and procedures to support the sales function as well as direct reports. Update policy as corporate standards evolve.
- Review write-offs, policy adjustments as appropriate and audit customer accounts for compliance.
- Make recommendations to improve quality of invoicing and collection procedures.
- Provide leadership in maximizing collections and promoting the integrity of the accounts receivable portfolio.
- Develop and maintain collaborative relationships with all levels of field and office personnel.
- Investigate methods of improving the capabilities of the department through changes in structure, technology or methodology.
- Assist with the handling of legal actions, bankruptcies, and negotiations related to collection issues and contract language.
- Support external auditors with schedule and documentation requirements for annual audit.
- Support management with special projects as needed.
- Travel to branch and customer locations, as needed (up to 20% of the time)
- Other duties as assigned.
Experience & Education:
Require Qualifications:
- Bachelor’s degree from a four-year college or university
- 3-5 years of broad-based credit and collections experience in a supervisory role
- Strong mentoring and staff development skills
- Strong organizational, verbal and written communication skills
- High level of professionalism and experience working independently
- Strong negotiation skills with ability to defend position in collaborative manner
- Attention to detail and ability to multi-task, work under pressure and meet deadlines
- Intermediate level skills and experience using Microsoft Office Products and an ERP System
- Basic understanding of accounting theory and principles with the ability to analyze financial statements
Preferred Qualifications:
- 5-10 years of experience with credit and collections preferably in the construction industry
- Knowledge of credit and collection law including experience with liens, bonds, etc.
- Experience working in JDE Enterprise One
Benefits:
- Medical and Dental
- Short- and Long-Term Disability
- 401(k) Retirement Plan
- Educational Assistance
- Vacation/Paid Time Off