Portland Mechanical Contractors is searching for a new Team Member!
~ Billing Clerk~

Learn more about services, projects & people at https://pmc-g.com/


We are looking for a ROCKSTAR Billing Clerk to join our team! Our customers appreciate having a highly responsive, skilled, and professional contractor that they can entrust with projects; and we at Portland Mechanical Contractors (PMC Group) take that trust very seriously. 

Primary Responsibilities:
This position performs a variety of duties involved in the billing and invoicing of customers.  This position reports to the Office Manager and is FLSA Non-Exempt.

  • Responsible for compiling and entering data from work orders and accompanying documents, including truck charges, equipment charges, pricing schedules and customer records.
  • Prepares invoices specifying labor performed, materials purchased, equipment used, amounts due and terms. Uses a variety of online customer billing portals, as necessary, ensuring compliance, timeliness and accuracy.
  • S/he is primary receptionist/front desk daily backup for lunches, breaks and vacations.  

 

Competencies:

  • Financial Acumen
  • Customer Service
  • Situational Adaptability
  • Thoroughness & Detailed Oriented

 Accountabilities:

  • Review completed work orders
  • Prepare and review billing proofs, making necessary corrections
  • Prepare and submit final invoicing for customers
  • Document and process customer payments
  • Provide general billing information to customers, respond to inquiries via phone, email, etc.
  • Monitor customer websites for billing action items
  • Communicate regularly with managers and dispatchers to resolve billing and work order issues
  • Filing
  • Daily coverage for the front desk/receptionist breaks
  • Occasional collection responsibilities for past due accounts
  • Projects and additional duties as assigned

 Requirements:

  • High school diploma required
  • Billing experience and/or construction accounting preferred
  • Experience in a fast-paced office environment – 2+ years
  • Customer service experience – 2+ years
  • Multi-line phone experience preferred
  • Flexibility – able to adapt procedures to accommodate various departments, etc.
  • Excellent written and verbal communication skills
  • Problem-solving skills
  • Attention to detail
  • Average computer knowledge and skills; Microsoft office suite, Sage/Timberline a plus
  • Excellent phone skills
  • Excellent customer service skills
  • Be deadline-oriented, financially accurate and organized
  • Mathematics / basic accounting knowledge
  • Ability to multi-task

Physical Requirements:

  • Frequent use of a computer, eye-hand coordination
  • Largely sedentary role, however some filing is required
  • Sitting for long periods of time, with standing work station as an option
  • Ability to lift files, open filing cabinets and bending or standing on a stool as necessary

 

Work Environment:

  • Work performed in a shared, collaborative office environment, managing frequent distractions

Supervision:

  • This position has no Supervisory responsibility.
  • This position receives Supervision depending upon the assignment; In some cases, the supervisor outlines steps involved in completing assignments or standard procedures are available to enable the employee to work in a routine fashion
  • This work is routinely monitored. The end results of this work are checked

Benefits:

  • Competitive compensation structure, DOE
  • Medical, vision & dental the first of the month following date of hire
  • Short-Term & Long-Term disability, employer paid
  • 401K & profit-sharing program
  • PTO program & 7 paid holidays
  • Educational Assistance Program
Equal Opportunity Employer, including disabled and veterans.

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