PREIT is a real estate investment trust specializing in the ownership and management of differentiated retail shopping malls designed to fit the dynamic communities.

Our Vision: To create dynamic and compelling environments for the retailers, consumers and communities we serve. 

Our Values:  We are a people-centric organization that operates at velocity and brings innovation, collaboration and a culture of ownership to maximizing shareholder value.

JOB SUMMARY:

The Help Desk Analyst will be responsible for providing support to end users.  He/she will install computers and software and troubleshoot PC and network problems.

THE HELP DESK ANALYST WILL:

• Provide first level support for all hardware, application software, network, and phone system issues.

• Maintain a high degree of customer service for all support requests.

• Identify, research, and resolve technical problems.

• Enter issues into the tracking system, provide updates to end users, and insure a timely resolution.

• Perform phone setup, deploy PCs, and retrieve old equipment.

• Assist in maintaining an inventory of all hardware and software.
• Maintain installation, technical support, and end user documentation.

• Perform other duties as assigned

QUALIFIED APPLICANTS will have:

• Bachelor's Degree in Information Technology, Management Information Systems, or related field.

• Technical knowledge of PC, server hardware and Windows operating system and Microsoft Office Applications.
  • Technical knowledge MAC OS, iPhone and iPad a plus.

• Effective communication skills and project management skills.

Benefits:

• Medical Insurance 
• Dental & Vision Insurance
• Life Insurance / Accidental Death and Dismemberment
• Short Term & Long Term Disability
• PTO
• 401(k) - Company match after 6 months