Don’t just live life….love life!
Who wants to go to a boring job? At Lifespace, we get paid to create memories for our residents!
We are not limited by our job title. We are one team united by our passion for service with a dash of fun. No matter the stage in your career, this is your opportunity to be empowered to create your own lasting impression.
Lifespace Communities would like to introduce the opportunity to become an Admission Coordinator at Harbour's Edge, a CCRC community located in Delray Beach. The shift that we are currently seeking is Full Time.
The Admission Coordinator organizes and performs the necessary functions related to the admission and discharge of health center residents within designated time frames. The Admission Coordinator is responsible for the development and publication of health center admissions statistics and reports census status at daily and other meetings and committees as directed. This position is also responsible for providing tours, answering and following-up on health center admission inquiries and assisting with special event functions.
A few other details about the role:
- Answer inquiries and conduct tours with potential health center residents and/or family members.
- Follow up on all inquiries; determine if an admission is appropriate for placement at the health center, until placement is achieved.
- Verify insurance coverage and conducts pre-authorization checks on any admission to the health center.
- Verify all forms in the admission packet are completed and distributed to the appropriate file.
- Ensure administrative and clerical functions, related to the admission and/or discharge of health center residents, are carried out to completion.
- Maintain and distribute accurate daily census reports including daily bed holds, change of payer, transfer/ discharge notices, and temporary/permanent assignments.
- Maintain and update information in appropriate systems regarding discharges and deaths of health center residents.
- Develop and submit health center admissions and sales reports.
- Oversee and/or maintain documentation for referral marketing systems such as All-Scripts, inquiry logs, admission summary report, etc.
- Develop, implement and maintain a formal health center admissions process, focusing on optimizing payor source.
- Ensure all necessary health center contracts and required paperwork are completed and follow proper signature authorizations.
- Understand the implications of different payor sources to the revenue model and goals at the community.
- Work closely with the licensed administrator and director of nursing services along with other admission team members to ensure potential health center admissions are clinically appropriate.
- Comply with applicable federal, state and local laws, rules, and regulations; maintains knowledge of and follows all company policies and procedures.
- Obtain knowledge and demonstrate the principles of Living Lifespace , person directed care and successful aging philosophies and their inherent core values of commitment, respect, compassion, dedication, team work and quality.
- Team member will support, actively participate and act in accordance with the principles of the Living Lifespace service culture and be familiar with and fluent in the language and service pillars of Living Lifespace.
- Maintain regular and punctual attendance at work and meetings.
And here’s what you need to apply:
- High school diploma or equivalent.
- Three years experience.
- Proven customer service/ public relations/ marketing experience; ability to prioritize and complete a variety of tasks.
- Advance knowledge of office equipment including computer, calculator, fax and copier machines and software programs (MS Office: Word, Excel and PowerPoint).
- Solid organizational skills including attention to detail and multi-tasking skills.
- Ability to read, write and speak English sufficient to perform job duties and to interact and communicate with residents, vendors
Lifespace has enjoyed over 40 years of success and this is just the beginning. With new opportunities, continued growth, and the support from your Lifespace family get ready to ignite your life and experience Living Lifespace.
ORGANIZATIONAL OVERVIEW:
Lifespace Communities headquartered in West Des Moines, Iowa, is the nation's fifth largest senior living provider of non-profit retirement communities. The organization has annual revenue of over $340 million and employs over 3,800 team members. Lifespace Communities is an Equal Employment Opportunity Employer.
Through more than 40 years of existence, Lifespace has remained true to its founding ideal: to help create exceptional, financially sound communities where people could enjoy a more rewarding and secure retirement. The organization is committed to excellence and innovation in creating communities that celebrate the lives of seniors. Lifespace serves over 5,100 residents.
The Lifespace Communities are as follows:
- Abbey Delray - Delray Beach, Florida
- Abbey Delray South - Delray Beach, Florida
- Beacon Hill - Lombard, Illinois
- Claridge Court - Prairie Village, Kansas
- Deerfield Retirement Community - Urbandale, Iowa
- Edegemere - Dallas, Texas
- Friendship Village Of Bloomington - Bloomington, Minnesota
- Friendship Village Of South Hills - Upper St. Claire, Pennsylvania
- Grand Lodge At The Preserve - Lincoln, Nebraska
- Harbour's Edge - Delray Beach, Florida
- Oak Trace - Downers Grove, Illinois
- Querencia at Barton Creek – Austin, Texas
- The Stayton – Fort Worth, Texas
- Village On The Green - Longwood, Florida
- The Waterford - Juno Beach, Florida