General Info
Job Type: Full-Time
Minimum Years of Experience Required: 2-3 Years, HVAC Experience Preferred or experience in the home service industry (pest control, electrical, plumbing, lawn care, appliance repair, roofing, siding, etc).  Transportation/trucking experience is not as applicable.
Minimum Years of Education Required: High School Degree
Must be Authorized to Work in the US

Company Info

Start a new chapter in your career with one of Metro Atlanta's "Top 100 Workplaces".  Our employees ranked us among the best of 1100 companies in Atlanta, three years in a row - 2011, 2012 & 2013!  Bardi was graded by its employees in the following areas: direction of the company, execution, work conditions, career paths, management, pay and benefits.

Bardi cares about its employees, their families and its customers!  Bardi is center around these fundamental Core Values: (1) Honesty – Always, Always, Always do the Right Thing; (2) Family; (3) Respect for the Individual; and (4) its Positive “Can-Do” Attitude.

Our strongest attribute is our dedicated TEAM who conduct their daily business by these core values. Our TEAM is continually on the lookout for the "best" in their field who want to work with the best here at Bardi, and provide the best service experience possible.

Discover more at www.bardi.com

Bardi partners with Nobis Works

Bardi Employee Charitable Foundation founded 2012

Job Description

Bardi Mechanical is currently seeking a Dispatcher who will efficiently and effectively provide assitance to all incoming technician lines as well as handle schedule preparation and routing for all service technicians.

The primary responsibilties will include:

Service Dispatch

-  Handle incoming technicians' calls via phone and cell.

-  Dispatch technicians and provide accurate customer information (reported trouble, customer contact, etc).

-  Optimize the dispatch board for maximum efficiency based on travel time and call matching.

-  Receive arrival and competion notices from technicians and enter proper information into the computer (accurate times, invoice number, money collected, nature of service, parts used, etc.).

-  Daily work order preparation (closing of work orders to produce billing and payroll hours) including confirmation of payroll with Discrete Wireless Reports.

-  Tracking of all service vehicles with Discrete Wireless GPS Monitoring System.  Use this system to provide reports to verify work order labor for payroll.

-  Keep customers and technicians aware of status of orders and scheduling changes.

-  Notify technicians of their first call for the next day via Page Net paging system or Nextel.

-  Make prioritization decisions about workload and technician assignment with the assistance of the service manager.

-  Customer service representative back up duties to include handling incoming calls, scheduling appointments, follow up calls, promotion of Planned Maintenance Agreements, and other miscellaneous duties).

-  Must be able to attend and participate in weekly service meetings at 7 am on Mondays and Fridays.

Benefits
    Medical Insurance
    Dental Insurance
    Vision Insurance
    Life Insurance
    Retirement Benefit - 401k
    Disability Insurance

All applicants are required to complete a

• Background check
• Prove eligibility to work in the USA
• Pass drug test to comply with Drug Free Work Place Policy

We regret that we will be unable to respond to each applicant.  We will only contact those who are exceptional candidates.  No phone calls please!

To learn more about Bardi Mechanical - please visit www.bardi.com today.