The Marketing and Business Development is responsible for managing both the marketing along with business development for Golf Construction. Marketing will involve the promotion of the Duininck Golf Construction.
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Essential Duties and Responsibilities
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- Marketing:
- Establish positioning, identify target audiences, and develop marketing plans with specific objectives across different channels and segments.
- Lead the execution of marketing programs from start to finish, leveraging internal support and driving collaboration.
- Analyze customer insights, consumer trends, market analysis, and marketing best practices to build successful strategies.
- Create, maintain, and conduct analytics reporting across multiple platforms and extract key insights for future campaign development and go-to-market strategies, complete with formal proposals and recommendations on tactics.
- Create, modify, and manage customer satisfaction survey process and analyze results.
- Manage company website and social media platforms.
- Manage references, LOR (Letter of Recommendation), and project information (before, during, after photos).
- Business Development:
- Identify customers and projects providing the best opportunity.
- Be “Pro-active” – Responsible for pro-actively generating new business leads through industry contacts, cold calling, contacting, meeting, building relationships with past clients, architects, consultants, golf course owners/employees, industry vendors.
- Be “Re-active” – Respond to RFPs, leads, website inquiries, etc. for new projects. Compile and evaluate key data to determine whether opportunity qualifies for Duininck Golf prospect criteria.
- Responsible for developing and presenting final sales presentations to prospective customers with specific “solutions” for their individual site and goals.
- Participate in the development the annual business plan and budget for Marketing & Business Development.
- Participate in the development of short and long-range strategic plans.
- Provide feedback and insights to improve the Business Development process, better target potential customer segments and better market the Golf Division company brand.
- Travel to trade shows and conferences to represent company and Business Development Team.
- Work with the construction team to ensure smooth transitions of new projects.
- Working in partnership with the creative team, develop creative briefs and guide creative direction to meet objectives for all advertising and public-facing communications, including print, digital, and video assets.
- Manage content and updates for customer and internal touch points, establishing budget guidelines, participating in events, documenting business processes, and providing additional sales support.
- Manage CRM and processes.
- Gather customer and market insights to inform outreach strategies, increase customer conversions, and generate more qualified leads.
- Identify effectiveness and impact of current marketing initiatives with tracking and analysis, and optimize accordingly.
- Present ideas and final deliverables to internal and external teams, and communicate with senior leaders about marketing programs, strategies, and budgets.
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Job Knowledge, Skills and Abilities
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- Excellent written and verbal communication skills.
- Proven experience developing marketing plans and campaigns.
- Strong project management, multitasking, and decision-making skills.
- Metrics-driven marketing mind with eye for creativity.
- Experience with marketing automation and CRM tools.
- Bachelor’s degree in marketing, business, or related field.
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Work Environment and Physical Demands
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- Regularly must be able to move around.
- Walk, bend, kneel, lift, stretch and sit.
- At times effectively handle lifting of various objects weighing up to 50 pounds.
* Extensive travel covering USA, Mexico, and Caribbean Islands may be required. Travel may be for extended periods of time. Overtime as required to meet the needs of the position.