Maynard is a locally owned and rapidly growing company with 82 years of service to the community. We are looking for an individual who is self-motivated, high energy, and has a strong positive attitude. Great communication skills and ability to take direction is a MUST. We provide very competitive pay, medical, dental, vision, 401k, many elective insurance options, paid vacation, paid time off, WEEKLY pay, flexible schedules and a fun, collaborative work environment.
Job Responsibilities:
- Dispatching commercial service technicians to assigned calls
- Ability to analyze and prepare quotes to customers for service work
- Be able to handle fluid movement of schedules throughout the day
- Communication throughout day with customers, technicians, and managers
- Outbound calls to confirm service appointments
- Assigning calls by priority to correct technicians
- Updating company shared documents for performance measures
- Recording customer information digitally to internal records
- Additional responsibilities as job requires
Job Requirements:
3-5 Years Dispatch experience, preferably in the HVAC, Refrigeration, Plumbing field or similar.
- Exceptional Communication & Interpersonal Skills
- Excellent Phone Skills
- Ability to work under pressure or tight time constraints
- POSITIVE “can do” attitude & Strong Work Ethic
- Strong Multi-tasker
- Willingness to Learn
- Proficient Computer knowledge
- Type 30 WPM