The Berg Group is seeking a Regional Operations Manager to join our team in Phoenix, AZ!  The Regional Operations Manager assumes the responsibility to oversee all area employees, budgets, sales, and operations for the regional market they oversee. Lead the operations functions for all area projects through project teams (project management and field), yard operations, safety, and quality control.  The Regional Operations Manager has the primary responsibility for planning, implementing, managing, and running the financial activities of their regional market through the Plexxis ERP system. The Regional Operations Manager will partner with their project teams to be innovative, solution-oriented, set strategies, and ensure the team is moving forward with a proactive approach to all projects.

The Regional Operations Manager will hold project teams accountable to complete projects profitably; on time, and within budget to the satisfaction of the client.  The Regional Operations Manager will partner with the regional estimating team to provide feedback on outgoing proposals.   This role will also manage risk and solve problems while conducting themself in a manner consistent with The Berg Group’s Core Ideology.

Duties/Responsibilities

• Hire, lead, and develop a world-class team in alignment with company values (both field and office teams), holding teams accountable to company standards and SOPs.
• Participate in the selection of project teams (PM, PE, Superintendent, Foreman, etc), per project to ensure the project is set up for success while utilizing each team member’s strengths.
• Monitor job progress to ensure goals, schedules, and client satisfaction are met.
• Improve sales, return on revenue, and operating efficiency for their regional market by increasing project opportunities through strategic business development.
• Work with the Vice President Operations and Vice President of Business Development/ Estimating to compare sales and profit projections to actual figures and budgeted expenses to actual expenses; makes and oversees any necessary adjustments to future projections and budgets.
• Partner with their team to ensure teams are seeking opportunities to increase profit through increased productivity.
• Support continuous improvement of company strategic planning and execution.
• Identify opportunities for expansion or diversification into new markets, services, or product areas.
• Together with the VP of Operations and VP of Estimating, responsible for stewarding their regional market’s P&L in establishing and achieving sales, profitability, and cash flow goals.
• Guide PM teams on major issues regarding goals for budget, schedule, and key performance indicators.
• Partner with the General Superintendent to develop field personnel capabilities to ensure the workforce has the skills necessary to perform efficiently including technical skills, technological skills, collaboration, etc.
• Maintain effectiveness and morale of the field force through visible leadership.
• Verify that the field force confirms Company standards for labor reporting and other administrative requirements.
• Review pay increases, bonuses, etc for all personnel.
• Partner with Safety personnel to ensure The Berg Group safety program is effective and meeting company and client standards.

Business Development

• Proactively promotes company solutions within target markets and client base.
• Builds key client relationships, networks, and interacts with clients and other building professionals associated with company business through a partnership with the local estimating department.
• Spends time collaborating with contractors, construction managers, architects, engineers, inspectors, and other building specialists.

Strategic Vision

• Participates in the development and execution of their regional business plan including achievement of key objectives.
• Establish and develops relationships with employees, including the company management team, as well as external partners and stakeholders.
• Support and continuous improvement of Berg’s high-performance culture.
• Provide visionary leadership for new ideas and approaches and humbly welcomes ideas to innovate and better Berg from all levels of the organization.

Leadership

• Effective Leadership of all area functional leaders, from business development, sales, estimating, project management, field management through successful job completion.
• Develop trust and maintain a collaborative and supportive leadership presence throughout all parts of the organization.
• Participate in and support recruitment, hiring, onboarding efforts as appropriate to develop an exceptional regional team.
• Foster a collaborative culture that enhances employee satisfaction, engagement, and results orientation while encouraging innovation and creativity.
• Provide time for regular and effective 1 on 1 meetings with all direct reports.
• Coach, mentor, and collaborate with direct reports regularly.
• Establishes and achieves specific, measurable, and obtainable objectives that support Berg's overall growth and profitability objectives while creating client, employee, and company success.

Measure of Performance

• Hold team accountable to successful and accurate key performance indicators.
• Reliable and consistent financial projections.
• Project teams are assembled based on strengths and weaknesses to fill potential skill gaps.
• Effective in staff development and process improvement.
• Effective in managing resources.
• Conducts him/herself per The Berg Group Core Ideology.

Required Skills/Abilities

• Extensive knowledge and experience within the interior and exterior construction scopes of work, including the drywall/steel stud framing industry. Experience with pre-fabrication is a plus.
• Analytical mind, attention to detail, and ability to make impromptu decisions based on objective criteria.
• Proven experience in planning and budgeting.
• Outstanding management and supervisory skills.
• Excellent analytical and organizational skills.
• Excellent written and verbal communication skills.

Education and Experience

• Bachelor’s degree in Construction Management, Business, or related field is preferred.
• 8 – 10 years of experience in the Wall and Ceiling industry is required.