Microbiology Inside Sales Representative

Who YOU are:

• You have Molecular Biology or Genomics technique knowledge
• You have worked in a lab, but you’ve discovered that it’s not your ideal work environment
• You enjoy interacting with researchers across academic institutions and business organizations, creatively problem solving
• You thrive on learning new technologies and collaborating with your colleagues across operations, R&D, marketing, field sales and technical support to provide solutions that enable Science for a Safer World
• You are highly interested in taking your molecular biology and genomics technique knowledge into a new role

If this is you, it’s time to learn more about us, LGC Biosearch Technologies.  We make a difference in the world and we are looking for a Microbiology Inside Sales Specialist who wants to be part of something bigger than themselves.

At LGC we are passionate about science – our colleagues work to make research move faster, and diagnosis to be more accurate with quality and consistency. We provide our teams with an environment where they can progress their scientific knowledge and interest, nurture their passion for scientific discoveries and develop in their role.

LGC Biosearch Technologies is seeking a people oriented Microbiology Inside Sales Representative with a strong genomics or molecular biology background looking to advance their professional biotech sales career. 

The Microbiology Inside Sales Representative is responsible for successfully positioning and selling company products and services across a geographic region (North America). The job involves identifying, engaging and qualifying new and existing customers, positioning LGC Biosearch Technologies products in order to provide solutions to their scientific and business needs, and working closely with the commercial team to achieve shared revenue and growth goals.

The position is an inside sales position based out of our Middleton, WI, site and requires minimal travel time (10%).

QUALIFICATIONS:

• A bachelor’s degree in Life Sciences required, Business/Marketing highly desired
• A minimum of 1 year of experience in the life science industry, including bench/lab work in molecular biology or genomics
• Desired minimum of 1 year of experience in sales, account management, or customer service.  Demonstrated skill set in effective sales process and deal closure.
• Proficiency with SalesForce.com or other CRM for pipeline and account management
• Advanced knowledge of Microsoft Office products including Outlook, Excel, Word, and PowerPoint
• Proven, effective time management and organizational skills
• Outstanding interpersonal and networking skills to drive successful relationship building
• Strong critical thinking and analytical skills, with experience or ability to effectively report and track sales metrics
• Excellent written and verbal communication and listening skills
• High-energy and positive “can-do” approach
• Ability to work autonomously and to travel as needed (<10%)
• Aptitude to work in a complex and rapidly growing company: Self-starter and proactive in learning new products and technologies
• Results-oriented, ensuring targets are met on time and on budget
• Demonstrated good professional judgment and reliability
• High accuracy and detail-orientation

PRIMARY DUTIES AND RESPONSIBILITIES for the Microbiology Inside Sales Representative:

Lead Management: Follow up by phone or email on new customer inquiries, sample requests, webinars and tradeshow leads to ensure touch point with all customers for cross selling (“warm up” leads for Field Sales).  Identify and proactively reach out to prospective customers to generate demand for LGC Biosearch Technologies products and services

Direct Sales:  Work closely and in collaboration with Field Sales and Field Applications team members to achieve new sales results by utilizing a strategic sales process.  Utilize excellent verbal and written communication skills to learn customers’ business requirements and recommend appropriate solutions in a consultative manner that will resolve scientific, automation, and business issues.  Provide pricing and quotes to customers, working closely with Field Sales, Sales Director and Product Management.  Follow-up on quotes and orders to secure recurring business and identify additional opportunities to grow business within existing accounts. 

Prospecting:  Proactively seek new customers as well as new business opportunities within existing customers.

Pipeline Management:  Assists Marketing and Product Management with efforts to generate and qualify a sufficient pipeline of prospects needed for the company to achieve goals in future periods. Pipeline management includes maintaining systems and updating prospect records to ensure accurate pipeline visibility at all levels of the corporate level. 

Industry and Product Knowledge:  Molecular Biology or Genomics technique knowledge. Develops and maintains a strong understanding of industry trends, client operations, and competitive offerings to effectively position LGC Biosearch Technology products.

Reporting:  Provides timely sales and pipeline inputs as required to support reporting of leading and lagging indicators.

Marketing Support: In partnership with Marketing, support initiatives for social selling and outbound projects, including but not limited to LinkedIn, e-blasts, tradeshows, and (web) conferences; may attend tradeshows and conferences as required from time to time

SalesForce.com:  Using SFDC CRM to document customer information, track opportunities and sales activities.

Interim Territory Coverage for Field Team: as needed for an assigned region (from office, <10% travel required)

Quality: Conscientiously learn and adhere to the requirements of the ISO 13485 quality management system

Essential competencies and behaviors: Resonates and operates in line with LGC’s core value behaviors: Passion, Curiosity, Integrity, Brilliance, and Respect