Job Summary: The Support Services Representative communicates with Corporate Office on all customer service issues involving Integration Partners, Internal Sales, Engineering, and Quality. Will operate as the main link between Site II Corporate on customer issues. Work with 3rd party outsource suppliers, Customer Care, Purchasing, and Planning.
Essential Job Functions:
- Research customer complaints and provide resolution
- Document all communications regarding customer service issues
- Support Ad-Hoc teams
Required and Preferred Qualifications: High school diploma or General Education Development (GED) equivalency required.
