Title: Inside Sales Engineer

Reports to: Director of AER Inside Sales

Compensation:

  • Salary: $50,000-60,000 commensurate with experience
  • Comprehensive Benefits Package includes:
    • Medical insurance
    • Dental insurance
    • Vision Insurance
    • Life Insurance
    • Disability insurance
    • AFLAC Plans for Cancer, Accident, and Hospitalization Coverage
    • 401 K with Company Match
    • Education Assistance

Job purpose:  To drive and promote estimating and project fulfillment of applied products and product lines sold by ABCO.  This will directly contribute to ABCO’s mission of exceeding customer’s highest expectations by:

  • Managing ABCO AER projects from inception to completion, including liaising with all involved parties to ensure projects are accurate, complete, and returned in a timely manner

  • Providing help desk support to customers as well as sales and branch teams, ensuring that all stakeholders have the most up-to-date and accurate information about projects and the products involved. 

About ABCO: Established in 1949, ABCO HVACR Supply + Solutions is the largest full line distributor of HVAC and Refrigeration systems and supplies in the Northeast United States.

Whether it’s getting a vital part delivered in an emergency, to providing the service and know-how to create innovative solutions, ABCO is determined to help our customers thrive. We provide solutions and services to contractors, engineers, architects and developers with 17 fast-access locations, ranging from Baltimore/Washington DC to Boston.

Our mission is to exceed customers’ highest expectations. With ABCO, customers are supported with a deep inventory and extensive delivery capabilities, and smarter strategies to help ensure their success and profitability.

For more info, visit our website at www.abcohvacr.com.

 

Requirements:

  • Experience: at least one year HVAC takeoff or estimating experience

  • Education: Engineering Degree

  • Skills and traits:
    • Organized with the ability to manage multiple priorities
    • Personable
    • Detail oriented
    • Critical thinker
    • Ability to work well independently and as a member of a team
    • Strong written and verbal communication skills
    • Ability to explain technical concepts to non-technical people
    • Strong computer proficiency 

Key responsibilities and accountabilities:

  • Quotation Management and Project Fulfillment
    • Coordinate directly with vendors to ensure product deliveries are scheduled and occur on time
    • Recommend improved products or equipment to customers, specifying how such changes will lower costs or increase efficiency
    • Track assigned AER projects from project conception to completion utilizing ABCO’s CRM software, Tour de Force
    • Generate submittals which include accurate drawings and product data
    • Plan and modify product configurations to meet customer needs
    • Confer with customers, sales account managers, and/or outside sales engineers to assess equipment needs and to determine system requirements for projects
    • Prepare cost estimates by analyzing proposals and project requirements
    • Receive requests for quotations and prepare responses in an accurate and timely manner
  • AER “Help Desk” and Sales Support
    • Serve as internal AER resource to project stakeholders, including:
      • Customers
      • Sales Account Managers
      • Branch Teams
      • Outside Sales Engineers
    • Collaborate with sales teams to understand customer requirements, in order to support and promote the sale of company products, and to provide technical support
    • Provide technical and non-technical support and services to customers, architects, engineers, or ABCO colleagues regarding the use, operation, and maintenance of equipment
Equal Opportunity Employer, including disabled and veterans.
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