The Strategic Account Manager (SAM) leads the company’s efforts to expand and maintain relationships with large, multi-location customers.  Assigned seven to ten customers, the SAM is responsible for achieving sales quota and assigned strategic account objectives.

The SAM represents the entire range of company products and services to assigned customers, while leading the customer account planning cycle and ensuring assigned customers’ needs and expectations are met by the company.

The SAM focuses on the headquarters and key buying locations of assigned accounts, while coordinating closely with field associates assigned to these customers’ other locations. The SAM reports to the Executive Vice President of Sales or Director of Sales, Strategic Accounts.

• Establishes productive, professional relationships with key personnel in assigned customer accounts.
• Coordinates the involvement of company personnel, including support, service, and management resources, in order to meet account performance objectives and customers’ expectations.
• Meets assigned targets for profitable sales volume and strategic objectives in assigned accounts.
• Proactively leads a joint company-strategic account planning process that develops mutual performance objectives, financial targets, and critical milestones for a one and three-year period.
• Proactively assesses, clarifies, and validates customer needs on an ongoing basis.
• Leads solution development efforts that best address customer needs, while coordinating the involvement of all necessary company personnel.

• Achieves assigned sales quota in designated major accounts.
• Meets assigned expectations for profitability.
• Achieves strategic customer objectives defined by company management.
• Completes strategic customer account plans that meet company standards.
• Maintains high customer satisfaction ratings that meet company standards.
• Completes required training and development objectives within the assigned time frame.

• Reports to the EVP of Sales or Director of Sales, Strategic Accounts.
• Enlists the support of sales specialists, implementation resources, service resources, and other sales and management resources as needed.
• Closely coordinates company executive involvement with customer management.
• Works closely with Operations Team representatives to ensure customer satisfaction and problem resolution.
• This position may have direct report staff assigned to support responsibilities in specific customers.

• Bilingualism French/English is an asset.
• Four year University or College degree from an accredited institution or equivalent.
• Minimum of 5 years of HVAC and/or Building Automation System experience in a business-to-business environment.
• Minimum of five (5) years of strategic sales experience in a business-to-business sales environment.
• Exceptional written, oral communication and presentation skills.
• Ability to multi-task and handle various priorities.
• Must hold a valid driver’s license.
• Personal computer proficiency.

• This position requires extensive travel.
• All prospective employees must pass a background check.
• This position may require the employee to maintain a home based office.

• Base salary and Sales Incentive Plan.

An innovation leader in energy management solutions, Distech Controls provides unique building management technologies and services that optimize energy efficiency and comfort in buildings, all the while reducing operating costs.  We deliver innovative solutions for greener buildings through our passion for innovation, quality, customer satisfaction, and sustainability.  Distech Controls serves multiple market segments through its worldwide business divisions, service offices and a superior network of Authorized Partners. www.distech-controls.com

Why work for Distech Controls?

1. Dynamic workplace and fast growing international company
2. Competitive salary and extensive benefits, including annual performance bonus, group insurances and retirement program
3. 5 floating days and 3 weeks of vacation from year one
4. Continuous professional development program
5. Reward programs
6. Selected as one of Canada’s Top Small and Medium Employers for 2014

If you want to work for a fast-growing international company in the energy industry, look no further: recrutement@distech-controls.com