Who are we?

Norlee Group is the owner and operator of several highly regarded and successful electrical contracting companies including Adkins Electric in Jacksonville, Florida, ColWill Engineering, Inc., in Orlando/Tampa, Florida, Millennium Electric in Orlando, Florida as well as Pacific Power & Systems in Fairfield, California. We provide best-in-class electrical and communication solutions across our core markets. We do this through the expertise of our teams, holding the highest standards in job safety and employee education.

Norlee Group is looking for a highly motivated Help Desk & Systems Administrator to join our team. This role is responsible for the configuration, maintenance and operation of Norlee Group network, servers, desktop, and storage infrastructure. Ensures that the Norlee Group network and all related equipment are functional to accommodate system users.

What We Offer:

• Competitive Pay
• Medical, Dental and Vision Insurance is offered.
• 401K and Roth retirement plans with company matching contribution.
• Paid Holidays
• Paid Vacation

What this Role Will Do:

• Primarily responsible for administration of Active Directory in a hybrid environment with Microsoft Exchange Online and multi-tiered group policies.
• Assisting with centralized systems deployment and IT asset management. Responsible for Windows Server administration and upkeep; Responsible for basic troubleshooting of the local and remote office network router and firewall; Assisting IT manager with various system projects; providing guidance and direction to project team(s) and/or external vendors.
• Defines, designs, and analyzes performance of the enterprise servers including installation, maintenance, and management of servers. Performs problem-solving to identify and resolve computer system and LAN problems.
• Performs consulting services to other departments or users relating to the application of various technologies to meet business objectives.
• Researches, develops, and recommends policy guidelines and/or procedures KNOWLEDGE, SKILLS, AND ABILITIES.
• Proficient in the installation, use, and support of MS Windows, Workstation, Office, and cloud-based applications.
• Knowledge and expertise in the support and maintenance of a Windows Server environment Knowledge and demonstrated experience installing, configuring, and supporting a wide variety of client and server-based applications in a complex multi-user environment.
• Knowledge and expertise with Active Directory Knowledge of Group Policy an asset Highly proficient in the administration of Microsoft Exchange Online.
• Knowledge and expertise in the deployment and support of enterprise backup and recovery strategies.
• Knowledge and expertise in virtual desktop infrastructure and administration.
• Knowledge and expertise of basic networking concepts including routing, subnets, and firewalls.
• Knowledge and demonstrated experience of the practices and principles of project management sufficient to the successful completion of projects involving multiple participants.
• Ability to effectively function in a fast-paced, mission critical technology support environment.
• Ability to convey training information clearly and effectively. Ability to generally communicate effectively orally and in writing.
• Ability to read and interpret technical documents common to this environment.
• Ability to separate problems into individual components, systematically eliminating possible causes until a resolution is discovered.
• Ability to establish and maintain positive, effective working relationships with users, co-workers, and vendors.
• Ability to function effectively as a member of a team of technology professionals.
• Demonstrated ability to successfully manage multiple technology-related tasks and/or projects.
• Knowledge of T-SQL and SQL Server Management Studio is an asset

You’ll be great fit if:

• Requires a bachelor’s degree in Computer Information Systems or related IT specialization.
• Requires at least 3 years of similar or related experience. Experience and professional certification may be substituted for degree requirement.

Norlee Group is an equal opportunity employer. We do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.