Join Our Team at Kuhlman Corporation!
Location: Yard 4, Toledo, OH 43615
Job Type: Full Time

Are you a detail-oriented individual with a passion for providing excellent customer service and working with building materials? Kuhlman Corporation, part of The Gerken Companies, is looking for a Counter Salesperson to join our team at our Yard 4 location. If you enjoy helping customers, managing orders, and ensuring a seamless sales experience, this is the opportunity for you!

Why Kuhlman Corporation?

At Kuhlman Corporation, we are committed to integrity, safety, community support, and professional growth. As a member of our team, you will experience:

• Integrity: We build trust through honesty and fairness with customers, coworkers, and suppliers.
• Safety: Your well-being is our top priority. We promote a safety-first environment.
• Professional Development: Training and resources to help you grow and advance in your role.
• Community Support: We care about the communities we serve and actively give back.
• Shared Success: We celebrate team achievements and work together to ensure mutual success.

Job Summary:

The Counter Salesperson is responsible for handling retail sales of building materials, water and sewer products, brick and decorative stone, bulk materials, form rentals, and accessory products. This role involves customer interaction, order processing, and coordinating deliveries for contractors, homeowners, and DIY customers.

Key Responsibilities:

• Provide excellent customer service by answering product-related questions and recommending suitable materials for customer projects.
• Accurately enter orders into the company’s system and process customer payments.
• Inform customers about product applications, safety guidelines, and delivery information.
• Schedule deliveries and pick-ups, coordinating with truck drivers and customers.
• Reconcile cash sales and track open sales orders.
• Follow up with customers to ensure satisfaction with products and services.
• Handle customer complaints and resolve issues promptly.
• Maintain inventory and prepare various reports for management, including cartage reports and inventory receipts.
• Replenish showroom shelves with building materials, promotional materials, and accessories.
• Collaborate with internal teams, including the Kuhlman Credit Department, to manage past-due accounts.
• Perform other duties as assigned by management.

Required Skills/Abilities:

• Ability to effectively communicate with customers in person or over the phone.
• Strong customer service and relationship-building skills.
• Excellent written and verbal communication.
• Ability to work independently and manage tasks in a busy environment.

Education and Experience:

• Degree in business, sales, marketing, or communications preferred.
• Minimum of two years of experience in inside sales, preferably in building materials or construction-related fields.
• Familiarity with retail sales and order entry systems is a plus.

Working Environment and Physical Demands:

• Prolonged periods of standing and occasional lifting of up to 100 pounds.
• Must be able to access and navigate the facility and safely climb ladders.
• Occasional work outside normal business hours may be required.

What We Offer:

• Competitive Benefits Package including medical, dental, and vision insurance.
• 401(k) Retirement Plan with company match.
• Paid Time Off (PTO), holidays, and additional leave options.
• Life Insurance (Company Paid) and Disability Coverage.
• Employee Assistance Program and other wellness benefits.
• Safety Allowances for shoes and glasses after 6 months.
• YMCA Membership at no cost for employees.

Ready to join our team?

If you are a customer-focused individual with a passion for sales and building materials, we’d love to hear from you! Apply today to start your career with Kuhlman Corporation and help us build success together.