Location: Shreveport, Louisiana
Pay Rate: $22.00 per hour
Job Summary
The Warehouse Operations Associate is responsible for supporting daily warehouse operations in either an inbound or outbound capacity. Responsibilities may include receiving, inspecting, processing, storing, picking, packing, preparing, and shipping materials while maintaining accurate inventory records and ensuring all warehouse procedures are followed.
Employees will be assigned to inbound or outbound warehouse functions based on operational needs and experience. Candidates are not required to have previous experience in both areas. The ideal candidate will have warehouse or logistics experience, strong attention to detail, and the ability to work effectively in a fast-paced, team-oriented environment.
Key Responsibilities
Inbound Operations
Monitor daily transit buckets and pending material transfers.
Verify incoming materials against packing slips and shipping documentation.
Log and process all inbound shipments.
Inspect incoming materials for accuracy, condition, and discrepancies.
Verify crate weights and dimensions upon receipt.
Receive materials into the inventory management system (SAP).
Create and assign appropriate home bin locations for incoming and buffer-zone materials.
Complete material put-away activities and ensure inventory is stored in the correct locations.
Monitor pending inbound requests, open transfer orders, and outstanding put-away activities.
Verify bin locations and maintain inventory accuracy.
Create quality notifications (Q/Ns) for damaged, incorrect, or questionable materials.
Coordinate the movement of materials requiring inspection or additional processing.
Track and follow up on pending material requests and transfers.
Outbound Operations
Picking
Locate and retrieve materials identified on warehouse picklists.
Troubleshoot missing materials and report discrepancies to the Supervisor.
Update order and material status in the designated tracking system, including Smartsheet.
Verify every line item on the order, accounting for overages, shortages, unit-of-measure discrepancies, missing materials, consumption errors, confirmation failures, and batch issues.
Document picking completion and identify unfinished production or outbound work orders at the end of each shift.
Ensure all materials and documentation are cleared from picking carts.
Maintain clean bin locations by removing empty vendor boxes and trash.
Packing
Audit each shipment before packing to ensure all order lines are accounted for.
Document discrepancies and notify the Supervisor for review and further instructions.
Record accurate weights and dimensions for all shipments, including small and large packages.
Systematically pack completed orders in the designated packing system.
Ensure orders with discrepancies are escalated for supervisor review and correction before final processing.
Place completed packages on designated pallets.
Move full pallets to the appropriate staging area for processing.
Use designated visual indicators to identify pallets awaiting processing.
Outbound Processing and Shipping
Take responsibility for shipments assigned to designated processing pallets.
Verify that every shipment has been fully processed and posted to the system (PGI) before booking.
Print and attach the appropriate packing lists to each shipment, including outside crates.
Follow established documentation and color-coding procedures to identify shipment processing status.
Document processing discrepancies using the required error forms, notify the Supervisor, and escalate issues for resolution.
Prepare shipment cover sheets identifying booking numbers, pallet counts, shipment descriptions, associated order lists, employee names, and dates.
Move booked pallets to the appropriate staging area for final auditing.
Ensure all shipments are properly processed, documented, and staged before leaving the warehouse.
General Warehouse Responsibilities
Operate material handling equipment (MHE), including forklifts, as required and authorized.
Maintain an organized, clean, and safe warehouse environment.
Perform housekeeping duties, including emptying trash bins and sweeping aisles.
Follow established warehouse procedures, quality standards, and health and safety requirements.
Communicate effectively with supervisors and other warehouse team members to resolve operational issues.
Perform additional duties as assigned by the Supervisor or management.
Requirements, Skills & Qualifications
Previous experience as a Warehouse Associate, Warehouse Operator, Material Handler, or in a similar warehouse/logistics role preferred.
Experience in inbound receiving, outbound shipping, picking, packing, inventory control, or material handling.
Candidates may have experience in either inbound or outbound operations; experience in both is not required.
Experience operating material handling equipment (MHE), including forklifts, preferred.
Familiarity with warehouse management or inventory systems; SAP experience preferred.
Experience with Smartsheet or similar tracking applications is a plus.
Basic proficiency in Microsoft Office, particularly Excel, Word, and Outlook.
Strong attention to detail and commitment to inventory accuracy.
Excellent organizational, analytical, and problem-solving skills.
Ability to work independently, manage multiple tasks, and meet operational deadlines.
Strong communication skills and a collaborative, team-oriented approach.
Professional demeanor, positive attitude, and strong work ethic.
Good understanding of warehouse health and safety practices.
Additional Requirements
Must comply with all company policies and procedures, including Health & Safety, Quality, Environmental, and Employment policies.
Maintain confidentiality regarding company and customer information during and after employment.
Participate in performance reviews and objective-setting activities as required.
Perform other duties as assigned by the Supervisor, Logistics Operations Manager, or Senior Logistics Operations Manager, provided appropriate training and experience are available.
