· Tell me how you organize, plan, and prioritize your work.
· Provide an experience in which you resolved a difficult customer inquiry or complaint.
· Please share with me an example of how you helped coach or mentor someone. What improvements did you see in the person's knowledge or skills?
· What have you found to be the best way to monitor the performance of your work and/or the work of others?
· Share an example of when you went above and beyond the "call of duty".
· Provide an example of when you set expectations and monitored the performance of subordinates. What guidance and direction did you find most effective?
· How do you balance cooperation with others and independent thinking?
· Share an experience in which your willingness to lead or offer an opinion helped your company.
· Share an effective method you have used to ensure that customers receive satisfactory service and quality goods.
· Describe your experience keeping inventory of and reordering stock.
· Provide an effective method you have used to instruct staff on handling difficult and complicated sales.
· Share an experience in which you effectively formulated pricing policies for merchandise.
· Share an example of when you established and accomplished a goal that was personally challenging.
· What is the key to a successful budget?
· Would you consider analyzing data or information a strength? How so?