Do you have a passion for serving customers?   Do you have an unwavering commitment to success? Join a winning team!  Michael & Son Services is currently looking for a talented individual to lead our Plumbing  Department. We offer top pay in the industry. Michael and Son Services, Inc. has a comprehensive benefits packet, including a 401(k) company match, health insurance, paid time off, and many more.  An outstanding leader is needed!

POSITION OVERVIEW
The Plumbing Manager provides leadership, schedules, coordination, supervision and oversight of the performance of personnel.   The Manager often acts as a client interface and problem solver.   As a manager, you will exercise responsibility for developing and managing business operations that increase sales, profitability, market share, and customer and employee satisfaction.  This individual will be responsible for sales revenue, forecasting and meeting targeted quota objectives.  This is an opportunity to lead a team of great people toward great results.  We are looking for a well-rounded customer focused professional to help shape the future of our company. We work best with versatile people who can learn fast, think on their feet, and can quickly become competent in the way we currently operate our Company. 

DUTIES AND RESPONSIBILITIES:

        LEADERSHIP AND SUPERVISION:

• Responsible for achieving sales revenue goals. Achievement of sales is a primary objective
• Ensure new team members are oriented to the expectations of the Company
• Assess the competency and capability of personnel providing coaching and training
• Evaluate the capability and results ensuring that personnel meet quality workmanship standards and expectations
• Oversee assignment of individuals’ daily schedules
• Set and maintain work standards and outline behavioral expectations to ensure employee morale and productivity
• Maintain a record of achieving a high-level of Customer Satisfaction
• Delegate responsibility and maintain follow up for assessment of results
• Promote, support and facilitate teamwork and foster a positive environment
  
  PLANNING AND SCHEDULING:

• Identify needs and deficiencies in the planning/scheduling and communication translating work requirements into a prioritized plan for individual tasks and assignments
• Review and adjust specific workplace activities and schedules to meet customer needs
• Work with personnel to overcome work challenges
  
  QUALITY CONTROL AND ADMINISTRATION:

• Participate in incident investigations and reviews. Complete incident and other safety reports
• Report on workforce production, work progress and revenue generation
• Complete required statistical reports
• Oversee time keeping and time cards, including recording late starts/early starts
• Recommend personnel transfers, actions and promotions
  

        REQUIREMENTS:

Experience as a Foreman or Supervisor in the plumbing trade is highly desirable

               Hands-on experience as a qualified and competent plumber (preferable license)
               Prior experience managing a large group of employees preferred

               Excellent computer skills needed including Microsoft Office

               Success in driving revenue/targeted quotas attainment for a division

               Outstanding leadership skills are necessary