Looking for a dynamite and experienced Client Care Representative.
Pacific Heating & Cooling is the South Sounds Largest Residential Heating & Air Conditioning Company!
For over 30 years, Pacific Heating & Cooling has served homeowners in the Tacoma, WA area, from Lacey to Renton, offering professional and affordable heating and air conditioning services.
Family owned and operated, our company is built on family values and strong ties to our loyal clients. We've built a reliable heating and cooling company committed to exceptional service every time. And our licensed, bonded, and background-checked technicians are held to the highest standards of workmanship and customer relations.
Position Available: Client Care Representative
- Medical, Dental, Vision
- Paid Holidays and Vacation
- Paid Sick Time
- 401K Retirement Plan
- Monthly Breakfasts with the team
- Top Notch Training
Primary Job Function:
- Answers incoming phone calls
- Makes outbound client calls
- Dedicated to scheduling clients to fill and maintain the pipeline
- Ensures the highest level of customer service to our clients
- Ensures that each client contact is unique, enthusiastic & friendly
- Professional phone skills
- Well organized and able to multi-task
- Ability to work independently
- Works well in high pressure environments
- Ability to deliver superior client care skills
- Strong interpersonal skills
- Energetic personality
- Minimum two years experience in customer service
- High school diploma required
- College degree or related experience preferred but not required
GREAT PAY & BENEFITS! GREAT ATMOSPHERE! GROWING COMPANY!
If these things interest you, and if you're looking for a career (not just a job) ... We are the place for you!