- Are you a customer-focused and talented Plumber?
- Can you properly replace & install a water heater faster than losing a toupee in a hurricane?
- We aim to keep our brand reputation strong and all of our customers happy. We do NOT cut corners here and expect 100% honesty/integrity in dealing with customers. Is that you?
- Do you want a career, not just a job?
Join us at Morris-Jenkins, voted #1 Top Workplace in the mid-size category by Charlotte Observer in 2016! Our company culture is unmatched (we know how to have fun!). See for yourself by viewing the Morris-Jenkins YouTube Channel. Help us help our customers feel comfortable in their own homes!
Morris-Jenkins is the market leader for residential HVAC service in Charlotte, NC. We are proud of our past and even more excited about our future. Morris-Jenkins Co. continues a 58 year trend of growth and stability. Our customers love us and keep recommending our services, so we're trying to keep up with the constant demand.
JOB DESCRIPTION:
Primarily responsible for the installation and removal of water heaters, tankless water heaters, and water filtration systems. Provides expertise and is responsible for repairing, installing, modifying, and maintaining plumbing fixtures in water heating systems. Identifies electrical, plumbing, and safety problems applicable to the installation and takes necessary corrective action. Works as a team with a Plumber Helper and provides training. General Purpose: Customer Relations, Problem Solving, and Time Management
JOB RESPONSIBILITIES:
- Partners with Installation department and any others necessary to provide timely and accurate service to customers in accordance with company standards and procedures
- As Lead Plumber, provides consistent and accurate feedback, encouragement, support, professional development, and coaching to other Plumbers and Service Technicians
- Serves customers by analyzing work orders, following daily travel schedule, listening to customer concerns, performing designated work, and proactively solving problems
- Provides excellent customer service
- Keeps personal tools and equipment operable and up to date
- Documents work performed and updates plumbing inventory in accordance with company procedure
- Researches and updates knowledge of plumbing standards, local and state codes, industry equipment, and tools
- Must be able to maintain professional conduct in all work situations, uphold a clean cut appearance, and adapt well to all types of working conditions
- All other duties and responsibilities, as assigned by Manager
MINIMUM JOB REQUIREMENTS:
- 3+ years of plumbing experience with strong knowledge of state and local codes and regulations
- Strong customer service skills
- Ability to exercise independent judgment and make appropriate decisions
- Keen ability to work accurately, efficiently, and manage multiple tasks
- Knowledgeable and skilled in the safe use and maintenance of required tools
- Committed adherence and enforcement of the company’s core values and core purpose
- Basic computer skills
- Strong mechanical aptitude
- Excellent oral and written communication and interpersonal skills
- Ability to fluently speak, read, and write in the English language
- Must pass pre-employment drug test
- Must pass extensive criminal background check
- Must have an insurable driving record & valid driver license
PREFERRED JOB REQUIREMENTS:
- Valid North Carolina Plumbing Contractor or Journeyman License
- Valid South Carolina LLR Plumbing Contractor License
- Valid South Carolina MASC Master Plumber Certification
- Prior leadership experience
- Experience in Residential Plumbing, particularly with water heater retrofit
- Experience with installation and service of tank-less water heaters
Morris-Jenkins is proud to offer:
- Very Competitive Pay
- Support (you do what you do best, we take care of the rest)
- Year Round Stability
- Overtime Available
- Generous PTO (paid time off) Awarded
- 7 Paid Holidays
- Company Vehicle & Gas Card
- Medical, Dental, Vision, Life, Long & Short Term Disability Insurance, and Flexible Spending Account
- 401k Retirement Plan
- Growth Opportunities & Ongoing Training/Development
