Company Overview:
James River Grounds Management, Inc. provides quality landscape management services to corporate clients throughout Virginia.
We believe in helping our employees reach their full potential by providing challenging careers in landscape management where our employees do more, learn more, and achieve more. We provide the structure to ensure success and the flexibility that encourages personal and professional growth at every level. Our team of talented professionals are driven by results and relationships.
We are committed to taking care of our employees, our clients, and the communities we serve. In order to attract and retain the best employees, we offer competitive pay, comprehensive benefits plan and robust training programs that provide an opportunity for every employee to make a difference regardless of their position.
James River Grounds Management, with multiple branch offices, is set up to offer all landscape services with competent staff that are empowered to make front-line decisions. With this structure, our employees have the benefits of a larger company but with a small business feel.
Position Description:
This position is responsible for developing and maintaining a positive, meaningful relationship with clients and supporting the production team through pro-active communication and teamwork. Account Managers work in tandem with productions staff to deliver on performance expectations in the areas of client satisfaction and retention, contract and enhancement sales.
Duties and Responsibilities:
- Primary client contact for a sizable portfolio of work
- Responsible for developing and maintaining a positive relationship with clients
- To work in tandem with business development staff to achieve branch sales goals through referral business, team selling
- To ensure that each account is managed with a long range plan in place by providing assessments of sites detailing suggested improvements and providing quotes and follow up with clients
- To ensure that each account has a solid communication plan in place and that it is administered successfully
- Communicate with production staff daily on schedules for work on all jobs and assist in prioritizing work
- Managing the renewal process with assistance from branch and regional management
- Delivers on sales performance expectations in the area of client retention, enhancement sales and new contract sales
Skill Requirements:
- Exceptional pro-active communication with both clients and team
- Highly organized with great follow up abilities
- Negotiation and conflict resolution skills
- Ability to identify and sell landscape enhancements
- Excellent computer skills
- Competency in business writing
- Ability to attend after hours events when necessary (board meetings, networking events)
Benefits:
- PTO
- Health & Life Insurance
- Paid Holidays
- Bonus Opportunities
- 401K after one year of service
- Company Vehicle
