Since 1946, Davis-Ulmer Sprinkler Co. has been providing full service fire sprinkler, suppression, alarm, and security systems to its customers, while maintaining our reputation as being one of the best companies in the business in the Northeast region.  Davis-Ulmer contributes its success to their loyal employees and customers.  The company's overall work force has grown and as we move forward, we foresee continued expansion throughout the Northeast.

The Scheduler is responsible to keep the inspections scheduled and on track per their various frequencies.   Also, assist with day to day operations in the inspection/service departments.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

• Must have the computer skills to run orders and reports each month
• Contact customers via phone and /or email to schedule inspections
• Maintain positive customer relationships
• Works closely with Admin in the Service & Inspection Dept. and with Inspectors/Techs
• Verify when reports have come into the database and are ready for billing
• Maintain customer and/or system information in database(s)
• May assist the Inspection Coordinator/Billing Admin or the Inspection Manager with special projects such as distribution of marketing materials, filing, payroll/time backup, renewals

SUPERVISORY RESPONSIBILITIES:

• No direct supervisory responsibilities.

QUALIFICATIONS:

• Familiarization with customer accounts
• Familiarization with types of sprinkler systems and time frames for inspections
• Good verbal communication
• Good Customer Service skills
• Exceptional computer skills
• Ability to be flexible and handle scheduling changes

EDUCATION and/or EXPERIENCE: 

• High school diploma/GED with Associate’s Degree preferred
• One to two years of experience in office admin
• Scheduling/dispatching experience a plus