Michael and Son Services Inc. is the premier, multi-state provider of Electrical, Plumbing, HVAC, Handyman, and Restoration services. Our Company provides an excellent work environment and is passionate in its dedication to achievement. We place an enormous value on the welfare and commitment of our employees as well as the superior level of service they provide to our customers. Michael and Son Services, Inc. has a comprehensive benefits packet, including a 401(k) plan with a company match, health insurance, paid time off and many more.

Position Overview

The Michael and Son Restoration Department is looking to grow its staff with a full time accounting person for Collections. This candidate would need to be able to operate in a fast paced environment with the ability to maintain focus, be task oriented, a self-starter and handle multi-tasking. Must have very strong organizational and communication skills. 

Responsibilities:

  • Meet defined department goals achieving results that are important to the department
  • Represent the Company with integrity and respect of customers in dealing with sensitive financial matters and payments with exceptional client relationship skills
  • Reconcile customer disputes as they pertain to payment of outstanding balances that are due to Company
  • High volume phone calls to assigned delinquent customers for all areas: DMV, BALT, RICH,CHV and NOR
  • Process weekly receivables reporting and departmental paperwork
  • Negotiate and handle customer and business entity disputes on behalf of the Company

 

Skills, Abilities and Expertise:

  • Understanding of trade industry. Not specific to Restoration, but of service types
  • Receivables and collection experience with understanding of legal areas impacting collections
  • Accounting background a plus including experience in AR/AP
  • Self-motivated and results-oriented
  • Professional and pleasantly persistent as well as determined; This person will be involved in adjuster disputes, customer disputes and customers turned over for legal review; this person cannot be afraid to follow-up multiple times if necessary with customers or entities
  • Able to negotiate
  • Strong attention to detail
  • Great written communication skills and precise in documenting events and incidents
  • Adaptable to quick changes
  • Accountable and responsible for actions
  • A level of high integrity
  • Experience with insurance companies a plus

 

 

Equal Opportunity Employer, including disabled and veterans.

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