Position Description:
The primary purpose of this position is to serve customers in the Twin Cities metro area construction market. Responsible for providing service the walk in or City Desk customers, as it relates to product sales and promotion. Includes service for new and repeat business customers. Responsible for taking and fulfilling product orders by Outside Sales as well as Will Call customers. Successful candidates will have ability gain product knowledge quickly, internal support and training will be provided. May also assist with Showroom and Warehouse duties as needed.
Qualifications:
- Two years’ experience in a customer focused, customer service position
- Ability to interact professionally with individuals as first point of contact for the company
- Previous sales experience preferred, but not required
- Knowledge of construction and construction related supplies helpful
- Must have strong problem-solving skills and attention to detail
- Proficient with Microsoft Office and customized business systems
Primary Responsibilities
- Field incoming calls, process orders, work with City Desk walk-in traffic.
- Track upcoming projects and provide competitive quotations as required.
- Communicate with warehouse to maintain appropriate stock levels.
- Identify customer requirements by establishing rapport with the customer
- Forge new and develop existing customer relationships.
- Able to prioritize multiple tasks effectively.
- Protect employees and customers by providing a safe and clean store environment.
- In accordance with our mission, appropriately represent all aspects of The Jamar Company/ ASDCO Construction Supply.
Secondary Responsibilities
- Occasional warehouse duties as necessary.
- Assists Credit Department in collections on past due customer accounts.
- Assist in purchasing and receiving of materials.
- Various administrative / branch duties as needed.
Knowledge, Skills and Abilities
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
- Must be accurate, attentive to detail and well organized
- Strong problem-solving, and analytical skills
- Well-developed interpersonal (verbal and written) communication skills
- Ability to collaborate and work in a team setting
Supervisor Responsibilities:
Employee Characteristics:
- Strong communication and organizational skills
- Initiative and self-discipline
- Strong work ethic and Customer service oriented
- Ability to collaborate and work in a team setting
- Ability to schedule/coordinate projects to meet deadlines
Physical Demands / Work Environment
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
- While performing the duties of this job, the employee is regularly required to stand; walk; use hands to touch, handle, or feel; reach with hands and arms; and talk or hear. Walking includes moving within company location and project site, including uneven surface/ground.
- The employee must occasionally lift and/or move up to 20 pounds.
- Safety Glasses / Goggles, Steel-toed Boots, Reflective Vest and Hearing Protection in designated areas.
We Offer:
- Medical, Dental, Vision, Life Insurance
- Long-Term Disability
- 401K
- Employee Stock Option Program
- Paid Time Off
