Company Name: Engineered Security Solutions Inc.
Job Title: Field Project Manager – Installation, Full-time
Location: New Berlin, WI
Engineered Security Solutions Inc. (engineeredsecurity.net) is a leading electronic security system integrator providing cutting-edge solutions throughout Wisconsin for commercial, industrial, municipal, law enforcement, education, financial customers and more. We design, install, and service electronic security and safety systems that integrate intrusion, video surveillance, access control and monitoring applications. Although we are a rapidly growing company, at ESS you will be treated like an individual, not a number.
At ESS we believe our employees are our greatest assets. We’re seeking motivated self-starters, to work both individually and with a team. In return, we provide excellent pay, paid time off, paid holidays, short- and long-term disability and employer-matched IRA.
The Field Project Manager leads the install team at each job site and serves as the main liaison to the customer during the installation process. This individual will work directly with the sales team to ensure that installation meets contract, engineering and customer requirements, while meeting/exceeding cost and time plans.
The main activities of this position are to lead a timely, professional installation process, coach and mentor Field Technicians, and direct the day-to-day activity of the assigned team. The Field Project Manager should also build relationships with customers to ensure we are meeting their needs. The Field PM also oversees all subcontractors and serves as the main contact with all associated contractors on a job. A focus on professionalism and communication is key to this role.
- Create an environment which achieves ultimate customer service/satisfaction while meeting/exceeding ESS financial and timeline objectives.
- Responsible for installation and programming of access control systems, CCTV, digital recorders, intercoms and alarm systems.
- Lead high performing teams and help, train and develop talent.
- Mentor and coach technicians on the proper techniques, customer service and overall performance and development. Including attending regular company meetings and training sessions both in house and on the job.
- Work and collaborate directly with the sales teams to ensure projects are scoped correctly.
- Ensure all safety guidelines are followed and that the company is in compliance with all regulatory rules and regulations.
- Ensure all actions of the company are accomplished in an ethical and prudent manner.
- Keep installation coordinator, sales and operations informed of the status of projects.
- Update all job related paperwork and blueprints on a daily basis.
Requirements
- 2+ years experience in electronic security industry.
- Demonstrated project management skills.
- High School Diploma or GED required, associates or bachelor’s degree is a plus.
- Must have excellent problem-solving skills.
- Needs to be able to work independently, and be a self-motivator.
- Must be familiar with the hardware, software and programming of access control, alarm, CCTV and intercom products.
- Must have a valid driver’s license and be able to operate a company vehicle.
- Must have a clean driving record.
- Must be able to pass a criminal background check.
- Must have good written and excellent verbal communication skills.
- Ability to function as an effective team leader capable of motivating a team.
- Ability to read and interpret blueprints and schematic drawings.
- Familiar with building codes and regulations.
- Strong customer service orientation.
- High energy, detailed oriented, results driven, self-motivated individual.
- Excellent attitude, work ethic and work quality are a must.
If you are interested in joining our hard-working, fun team of professionals, we currently have the following positions available too!
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• You are hired directly by the company – MRA does not make hiring decisions.
MRA is a not-for-profit employers association serving over 4,000 companies throughout the upper Midwest. We partner with these companies working directly with their HR department and leadership to hire their talent. We are a direct line to the company, not an agency recruiter.
