Goodwill’s mission is to help people in our community achieve their highest level of independence through the power of work. Goodwill is a growing company with retail outlets that help fund programs and services like Supported Employment and Community Housing that strengthen our community. We are well known as a great place to shop. But we're also a great place to work!
Position Overview
The Asset Protection manager provides guidance to Donated Goods Retail management to assure adherence to company procedures, safeguarding company assets to advance the Goodwill mission and brand. The Asset Protection Manager will develop and implement a Loss Prevention program that focuses on auditing and training of all Retail Stores, E-commerce and Warehouse employees. The Manager will initiate appropriate strategies to bring internal investigations to successful conclusion and collaborate with other leaders to protect company assets and minimize negative impact on financial results. In addition, the Manager will coordinate and recommend technology and improved processes related to Loss Prevention. Specific position responsibilities include:
- Coordinates AP resources and conducts asset protection audits or site visits that identify potential loss to the organization
- Conducts internal and external E-Commerce, Warehouse and Store investigations
- Assists in the development, implementation and monitoring of a Donated Goods Retain Loss Prevention program
- Maintains operating budget and manages expenses
- Ensure timeliness and accuracy of all required reports and records
- Offers coaching and training of Donated Goods Retail Management and Associates on appropriate strategies in preventing theft, maintaining a safe work environment and reporting areas of abuse
- Provides clear and ethical direction to build Goodwill’s brand within the community and enhance public image
- Regularly network and build relationships with local, state and federal law enforcement agencies
- Partners with Executive Leaders to maintain or upgrade the necessary procedures, technology and communication to assure protection of company assets
- Work with Corporate Safety, Senior Management and Store Management to review, document, and investigate any potential safety issue, near miss and/ or accident investigation involving a customer or employee
- Utilizes knowledge of safety and OSHA guidelines to suggest improvement of unsafe practices
- Initiates appropriate strategies to bring internal and external investigations relating to employee theft, employee shop policy violations and all criminal violations that occur on Goodwill property to a successful conclusion
- Ensures all investigations are within company and legal guidelines
- Regularly communicate issues, findings and recommendations to the Senior Management staff
- Initiate compliance of state and local laws as they relate to the rights of employees and non-employees who may be subject of criminal investigations
- Champions a continuous improvement mindset throughout organization and focuses on continuously improving asset protection strategies
Qualifications for this role include:
- Bachelor’s degree in Loss Prevention or related field preferred
- Minimum of three years of Loss Prevention management experience in a multi-location organization or equivalent
- Knowledge of security and fire alarm equipment such as CCTV, burglary devices, alarm monitoring systems etc
- Strong investigative skills; Certified Forensics Investigator (CFI) and Licensed Professional Counselor Certification preferred (LPC)
- Experience with Wicklander-Zulawksi or equivalent criminal interview course.
- Valid Driver License
Description of physical working environment:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
- Frequent travel to all remote Goodwill sites within the SCWI territory via auto
- Extensive walking and standing
Benefits:
- Full-time Benefits (30 hours or more per week):
- Health, dental, domestic partner benefits
- Disability and life insurance
- 401k
- Paid Holidays, vacation and sick time
- Part-time Benefits (25 - 29 hours per week):
- Dental,
- Paid holiday, vacation and sick time
- Part-time Benefits (0-24 hours per week)
