Local utility company seeks friendly, service-oriented individual to join in-person customer service and call center team. Responsibilities include payment transactions, billing or service inquiries, and record keeping.
Requires:
- Enthusiasm for working with the public
- Good interpersonal skills including listening, verbal and written communications
- Proficiency in various software applications and ability to adapt to changing technological environment
- Experience in handling money and balancing
- Attention to detail and accuracy
- Capability to manage multiple tasks, deadlines and possibly contentious situations
Qualifications:
Must be a high school graduate or equivalent.
Position:
Nonexempt position
Reports to the Member Service Manager
Benefits:
Organization offers a competitive salary and comprehensive benefits package.
Pay:
Salary based on experience and education.